Atlas Lane is quick to address any repair requests or needs. They are professional, approachable and his integrity is impeccable. They takes pride in their work and it shows, we benefit from their self-imposed high standards.
Atlas Lane is an amazing property manager. They takes care of every detail and I always felt comfortable with them in my home! I would recommend them to any property owner or real estate company to trust your investment.
Atlas Lane shows exceptional care for his work and goes above and beyond his duties, a testament to his work ethic and values. For property owners, I've been part of management teams before and know how important it is for managing vacancies, timely turnover of rentals, and selection of quality residents -- Atlas Lane has the magic touch! Trever is meticulous and thoughtful with remodeling, managing his staff, and handling paper work smoothly. For tenants, Trever manages the property with care as if he lived there, keeping the landscaping and other amenities clean and well-organized. His attention to detail as well as his vision of the larger picture makes him an amazing manager for owners and tenants, a tough balance he juggles expertly.
This is by far the worst management company I have ever encountered. They are cheap, make you do the scheduling, and don't follow through on service calls. They are not professional nor friendly. There are better properties and management all over DC -- do yourself a favor and look elsewhere.
We had the pleasure of renting our first family home with Atlas Lane properties. Everyone was so friendly and extremely helpful. Whenever we needed something at the house they made arrangements immediately and were always very prompt in answering our calls and emails. We highly recommend renting a property through them! They made he entire process very easy and enjoyable!
My family and I have rented three homes from Trever little years ago. Trever and team are incredibly helpful and thorough. They are always quick to respond when there are any concerns. It has always given me great peace of mind to be in a home managed by Trever - I know everything will be handled professionally and with care. So thankful for so many years of fantastic service!
We just started our 2nd year in our Trever managed home. Our house before this one was also managed by Trever. I can't say enough about his quick responses to any maintenance problems or emergencies. He always get the job done, and it's always hassle free. I would recommend him highly, and I look forward to many more years renting from him.
Be well aware of the terms of your lease. When things break, Watassa will always try to charge you even if they’re supposed to pay for the repair. We moved into our unit in February and the heat wasn’t even working. It took them three weeks to fix it and they refused to refund our rent. They also said we were overreacting when the apartment was 40 degrees. We only got a refund back when we threatened to go to small claims. They have two people managing 7+ buildings. It’s not worth the trouble, rent elsewhere.
Buildings are very poorly maintained. The common areas are dirty and rundown. Yes, management is very responsive to complaints, but the problem is that we had to report so very many problems in our year here. Roaches, dirty water raining from our bathroom ceiling on 3 separate occasions. Would not recommend.
When you call them at the main number forget about talking to a person..all you going to hear is some loud crappy muzak. They don't deserve even one star