I been a Customer with WF Bank institution for many, many, years. Since Wachovia has switched over to Wells Fargo, In the past I have had many bad experiences and was ready to close my accounts, until I was serviced at the WF Mount Vernon Square Branch on L St NW. I meet a Sales Representative by the name of Mr.Faisal Reshad who has taking the time to explain my finances and options to open up accounts that will save me money. Mr. Reshad help me to open up a fixed rate account that will save me money to help pay off my debits, and get a loan for college so I can get my certification for my job. Most of all he took the time to help me to understand the financial process. Mr. Faisal Reshad was a Life Saver, and if Well Fargo had many more Sale Representative such as Mr. Faisal Reshad, It will shut down many Bank institutions Nationwide. After my service with Mr. Reshad, he has help me to regain my trust and faith with Wells Fargo Bank. He is a KEEPER and a LIFE SAVER for Business.
Serving the Washington Area
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I visited the location on Kenyon st., it is so small and when I went there was only 1 teller, and I had to wait behind 1 man's transaction forever. Then when it was my turn the lady acted like she didn't even care. She asked for my social right in front of everyone. Didn't ask me to write it or be discreet because I had forgotten by acct. #. It is not the kind of professionalism I am used to. :(