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01/12/2012Provided by Citysearch -
I had a roof leak that caused damage to a room in the top floor, and we didn't notice it, until we decided to open the damaged wall to fix it. (By the way, the roof was inspected only 3 months apriori for any possible cracks)
I called many roofers, but Devito Roofing was the only company to respond. The co-owner, Louis, came with his crew and within 30minutes finished what I thought fixing the roof. Louis appears to be knowledgeable about roofing. I was so happy with their professionalism and their response time, that I requested a quote for a new roof. Little did I know that the roof will still be leaking in the same place few weeks later.
Few weeks later, we had flurry (very little snow),and rain and we noticed wet flooring the same place where the roof was fixed. I called Mr. Devito, who came the next day with no tools to check it out. He went on the roof, checked the seam where the gutter and the roof meet, and stated that the problem cannot be the roof. My question is how can we have water in the same place as before when we had the leak?
His theory was that we had a crack in the wall connected to the neighbor roof. He will check it as soon as I get the neighbor to allow us to go through her property. I got the authorization and then I called him to inform him that he can come. He stated that he will check the weather and call me the next day.
The next day, I received no-calles, so I called him mid-day to find out when he was coming. Apparently, my work is not a priority for him, as he stated that he will come on Monday.
Last night it rained, and a lot of water came and kept on damaging the carpet. I still believe the cause is the roof. It hasn't been fixed properly.
Now, I lost confidence on Devito Roofing. Most importantly, I have to fix again ceilings, floorings, and may have to open the wall again to ensure no mold will grow just because my roof wasn't patched properly the first time.
At South Tech, we have had the pleasure of working with Professional Roofing Services and highly recommend the company as or Roofing Company. The Owners and staff of the company possess years of roofing knowledge, as well as a resume of impressive technical credentials. We have found the quality of work PRS performs and their service to be of the highest quality. PRS is therefore South Tech’s preferred roofing contractor.
In addition to the quality of the work itself, we would higlight your open communication during the quotation process (he was happy to provide us with suppliers invoices so we could see how much the raw materials cost), the speed with which the work was completed and also your bility to put us in touch with quality professionals to complete tertiary activities (such as rendering, guttering etc).
Your company has worked with the principals of Professional Roofing Services for the last several years on a variety of commercial projects throughout the Las Vegas valley. In our experience, we have found PRS to be a top-of-the-line subcontractor who takes great care in the work it performs as well as the safety of its employees and others onsite during the roofing process. We, thus recommend PRS as a quality contractor with which we trust many of our most important project to.
Your Roofing Services is a preferred roofing contractor for this company. The principals, estimators and roofers are very knowledgeable and experienced at all levels of the roofing installation process. The company is likewise proficient in every type of roofing system in which we have requested bids. From small repairs to large built-up roofing projects, Professional Roofing Services truly knows how to get the job done.
This Roofing Services have been performing with the utmost professionalism for us for several years. They have handled everything from our largest commercial projects to our smaller roof repairs from wind damage. The owner and his team have responded to every “unusual” request we’ve made with enthusiasm.