I have been a member of National Rental since 2003 and always receive excellent service. I travel each month now and always rent from National. I have used National at PVD probably 6 or 7 times during the past 4 or 5 years and always received excellent service for their staff.
I had a great experience overall. I was picked up at home for the rental and there were no hidden fees (though my insurance company was paying and I opted to not add additional insurance - as that was expensive!).
Everything went very smoothly. Service was quick and attentive. The car was clean and in great shape.
I had a great experience at this location. Very helpful and pleasant staff, good selection of cars. I'll definitely use them again.
Friendly service - as always. I rented an "easy pass" to avoid having to pay cash for tolls. It turns out that I did not encounter any tolls. They willingly, without argument, removed the charge from my final bill. I also rented a GPS which was a life saver. All around a very positive experience.
No problems, nice car and service. Agree that they also told me that they were located next to the baggage area. Not a true statement. Had to use moving sidewalks and get on and off many times.
This is a second time that I have rented a car and I asked to not have any charges that would be a surprise to me. Well, I did have over $200 of extra charges with insurance. There are 3 different insurances that they will charge you with. I have tried to get someone to work with me on removing these costs and tho my son was with me I am having NO LUCK. Check with your car insurance before you leave as most insurances WILL COVER you when you rent a car. I didn't know that before renting!
We had a almost new vehicle rented but had problems with it on several different days. The staff took care of it and we had a replacement car brought to us. The other thing I found annoying was that they told me they were located right across from the baggage area. This was far from true and a problem as.my husband is handicapped and we had problems getting to their location.
Excellent Service.Pickup and Return was very easy at TF Green Airport.ThanksAravind
Perfect service...a special thanks to Paul for the wonderful car and service. I will look forward to using Alamo again.