Professional Fence Repair
28w484 Batavia Rd, Warrenville, IL 60555
Services: Pool Enclosures
I contacted owner James Harris for an estimate on fence repair at my home. A few days later, my partner woke up to find two employees working in our yard. He immediately let them know we hadn't authorized the work (we had not signed anything or scheduled a repair at any point, and one of our gates was even padlocked at the time). The employees were disgusted and said, "It's not the first time this has happened." I have filed a complaint with the Better Business Bureau. AVOID THIS COMPANY. **Update** Their attorney Megan Harris contacted us on 9/14/17 and said "to avoid ligation" we had to withdraw our BBB complaint (fortunately for consumers, that can't be done) and pay -- even though the company had not seemingly complied with the Illinois Home Repair and Remodeling Law (815 ILCS 513) which requires signed contracts for jobs over $1,000. Again, I strongly urge potential customers to stay away from this company unless they, too, want to be victimized by unfair and unethical business practices.
We also had the same problem - the company which installed our fence would not replace rotted posts after eight years, but they would be happy to sell us another new fence! Professional Fence came out and replaced them PERFECTLY. We have now had them out three times (the fence is now 13 years old) and only a few of the original post remain. These guys are GREAT, clean, professional, nice AND reasonably priced! They will even fix small problems they notice. It's unusual today to find such a good service company!! We are very happy in Downers Grove!