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(540) 341-7883
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Map & Directions5451 Old Alexandria TpkeWarrenton, VA 20187Write a Review

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This n' That Outlet, LLC

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Parking: Free

Wheelchair Accessible: Yes

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imerongu

04/20/2013

Overall
Do not do business here

If i could give 0 stars or minus a thousand stars, I would.



Do NOT go to this business:



My family and I have agreed to buy a shed from this company. We paid a deposit of $2,000 on 3/30/13. It was agreed that we will contact this company once we have the shed site done so that it will be ready for them to deliver to our land. In the meantime, the company had agreed to fix the cosmetic dents/dings of the trim.



On the week of March 8th, I called them that the site for the shed was ready for delivery for the following week on a sunny day (since you can t deliver when it s raining). They called me March 14-­16 and left a voicemail. On that voicemail, they said that the cosmetic fixings were 98% done and that they want to deliver. I work during the week so I said that I need to see it on Saturday 3/20 before giving approval. I went today, Saturday 3/20, to see the shed. The cosmetic fixtures were not fixed...not even close to the said 98% done. I asked them for my deposit back since the work was not done according to agreement. They refused. They said they ll fix it. I asked them why they did not fix during the 2.5 weeks they had while we were getting the site ready because I would not be asking for my money back if they did. They did not answer. They said that can fix it by Monday 3/22. So, I said to put in writing that they will fix and deliver by Wed 3/24, and if not then we get our money back. They refused to put it in writing and ­­the OWNER became ANGRY and told us to get off his property and that he ll call the cops on us if we don t leave. He also said feel free to sue him for the deposit. He said FEEL FREE TO SUE HIM and that I m not getting my deposit back!

I called Fauquier County police because I was flabbergasted at the situation. The policeman seemed reluctant to help as this was a civil dispute. The policeman heard my story and then talked with the owner. I did not witness this, but the policeman told me that the owner will be sending me my deposit by check in 1 week. This didn t make sense as I paid the deposit by credit card. If their genuine intent was to return my deposit, they should ve swiped my card then and there today.



I doubt they ll even send me a check refund. I took proactive action and called my credit card company and filed a dispute. I also contacted the Better Business Bureau.



These people are not honest. They try to cheat their way out of a contract and keep your money. They also change what they say on you on the spot. Dishonest business. Do not go there if there are problems and you want your money back.

Details

Phone: (540) 341-7883

Address: 5451 Old Alexandria Tpke, Warrenton, VA 20187

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