I'd give them zero stars if I could. They claim my package was "Received in Bad Condition" when it was actually delivered by the company itself (incredibly well-known and reputable retailer). We had ordered 60 invitations, received a handful of them and they look like they were run over by a bus - oddly enough all of the envelopes and packing slips were still in the box. So now, our personal information is floating around God knows where. We were going to be ordering wedding invitations from the same company but I'll be damned if we do that now - considering they would never make it here if they go through this facility. Their direct phone number doesn't work, and based on 100% of the reviews I could find about this location - it is ABSOLUTELY DISGUSTING. I honestly do not understand how they are still in operation. 25 years I've been ordering packages and they've been processed and delivered through USPS, UPS, and/or FedEx, and NEVER have I had such an experience. Obviously this facility needs a full-time babysitter or needs to be held accountable, because this s*** is appalling.
Unfortunately, due to my location, a good deal of my packages are funneled through this facility. It is the only USPS facility I have lost, had destroyed, delayed, and incorrectly routed numerous packages that have been shipped to and from myself. Report them the the United States Postal Inspector 1-800-275-8777
i REFUSE TO GIVE THEM EVEN 1 STAR THEY SUCK. I have had nothing but trouble with this postal service office. You can never talk to a person or ever get any answer from them. This needs to be fixed I don't understand how they are allowed to mess with people's mail the way they do. This is ridiculous. I have customer who are furious with me because they are not getting their packages. I currently have a package sitting there sense May 11, and I can not even speak with a person who is willing to even help. they don't answer their phone. FIX IT PLEASE.
I live about 25 minutes from the Warrendale location. My package departed that facility on saturday night and I expected it to arrive monday or tuesday. The next update I received was on wednesday saying it was being processed through Warrendale again. Then on thursday it was in Pittsburgh... the opposite direction from my house. It has already been several days past when it should have been delivered. This isn't the first time this has happened and I'm sure it won't be the last.
I experienced the same problem many have written about here. My packaged was held up for 9 days in Warrendale. It's worth the time to call the USPS Toll Free Number and wait (could be as long as 1/2 hour) to file a case. I filed a case and my package moved out of Warrendale in 2 business days and it finally arrived two days ago.
Their phone number doesn't work and the USPS toll free is over an hour wait (imagine that). A package was forwarded to these idiots by accident and it's been 6 days with no update....probably just sitting there because they're too stupid to know what to do next. This is a computer system that fu**s up more than if a person handled it......probably scripted into the code on purpose. USPS sucks more than ever.....the constant price increases exactly match the downward service. This company needs an enema to get rid of the idiots running it.
I order an item from Amazon and the package arrived at this local mail facility on February 20, 2017 at 10:01 pm last updated. It's been two days, and it HAS NOT tracked since. Because all the negative reviews, I'm afraid I will need to get the United Postal Inspector involve. https://postalinspectors.uspis.gov/contactUs/phoneus.aspx
My name is Gary, and I'm from Dennison Ohio, I had a package that was supposed to be delivered to me last Saturday from Warrendales Post Office, and they still never sent it o uhh t, and when I tried to call I never got an answer from them. I think that that all should be fired and get new people in there that will do the job the right way.
Everyone at this facility needs to be terminated and replaced with people who are willing to work and do there jobs they are hired to do, obviously there is no proper management. Not sure who is tge head person who is supposed to be looking over the facility management but whom ever he or she is, FIRE HIM or HER or THEM, because they obviously are not doing there jobs and the bad thing is they are probably over paid. Hiw can a package just sit there for days and nit be shipped out, how do so many packages at this facility keep getting miss placed or completely lost. Why does management keep letting this go on, why does upper management keep letting facility management run the place like they do, why does no one do anything about it, i just do get it... the only people who suffer are the people who are waiting on packages to show up at there homes.
Items seem to be incorrectly bouncing to this facility then going missing. Ordered an item on 2-day delivery through a 3rd party(amazon), which was shipped incorrectly to a facility a little farther away than the local post office, then for some unknown reason shipped away from me to Warrendale. I don't know if this facility is just that grossly inept or if something corrupt is being done amongst the staff, but either way this is not acceptable business for a ups facility.