Great staff courteous and efficient.
Renter BEWARE and Cautious of 11 Mile and Van Dyke - they can charge you for previous damage if you don't pay close attention. I had to get an attorney to resolve the issue. Thankfully, I'm getting my money back. But no one deserves this. My company is removing them from our preferred vendors list.
almost died passing out at the wheel due to improper diet, totaling my vehicle. BBB took advantage of that and stole over 1000 dollars of my posessions, leaving boxes of what was stolen and only taking half of some of my inventory trade of what i sell to shops/leaving the other half. Police report clearly states what was there, while under their supervision. The owner Bruce was the only one working and hasnt been reachable since. Ill be contacting soon with lawyers.
DISHONEST THIEVING COMPANY! THEY TRIED TO STEAL MY CAR AFTER AN ACCIDENT AND THE WARREN POLICE WORK RIGHT ALONG WITH THESE PEOPLE!
My car broke down and I needed a vehicle for a couple of days. I walked in and 10 minutes later I was driving away in a great car. The staff was very accommodating and courteous. I won't go anywhere else.
These Guys are awesome.. Helpful and customer oriented.. Worth giving a try..
good customer serves. clean
I went to this location and was told that the person had not brought the truck back so they are just going to charge him for another day and I am out of luck. There was a truck in the lot but was "saved for someone driving in from Jackson", despite that I had signed up online for the truck over a week prior! The owner did call a friend at Ryder that had a truck, but it was $35.00 more! To make matters worse I called Budget Customer Service and was told that someone from Truck Inventory would call me back and they never did. I went with Ryder and ate the increased cost and was happy with the truck. I get home and Budget had charged me a $50.00 no-show fee! I will not do business with Budget again.