Long wait...no pleasant staff...overheard staff talking about patients and some of their bad teeth...honestly i felt like if i was of another race would have been treated better just my acknowledgment...1st time and never went back...wish i could give thwm no stars....and i never right reviews...
Extremely passionate about the care they provide, they diagnosed my foot pain issue quickly where others haven't been able to in the past. I'm now on track to walk pain free (finally). Highly recommended.
Best Dr ever he's help me so much he has been very helpful and and my feet fell so much better after the pain I was in
I do not recommend their office due to the problems with billing..you have to jump thru 10 million hoops, yet no one in their billing office or other offices can tell you anything about your bill..and then they send you to collections though you have a bank printout that they cashed your check..yet no one knows who cashed your check..or who may have recorded it..so I have their stamp on the back of my check cleared from my bank 6 months ago..yet you are now sending me to collections..which btw my insurance company now is sending proof they paid all they were billed..i think something is not right in this office and no one can give you answers..except my insurance co showing they have paid, my bank showing the deductables have been paid..all this was done months ago..but yet you want to send me to collections on a paid bill because your business is so disorganized nobody knows who is paying who? Or are you trying to get extra money and trying to scare me into paying you twice..as your receptionist told me..you have 6 locations and 1 customers business doesnt matter to you..well i am glad my business doesnt matter to you..hopefully anyone who reads this and realizes the frustration your business offers will realize you dont need thier business either..
I never had a problem withy feet before and my first appt with dr lapolla was a waste of time. He never examined my feet. The aide took a X-ray. never gave me a diagnosis,and he only gave me one option which was shots in my feet, and if that didn't work he said surgery would b the next move and then left the room. He was with me 5 minutes total. And he sold me inserts that my Medicare would not cover. He is a total waste of time. U will b treated like a number not a human being. I got no help at all from him whatsoever. Can u say "QUACK"
I took my daughter to Dr. LaPolla at Northeast OH Foot, Ankle and Wound Center for a foot problem. He not only fixed her medical issue with her toe with ease and in a caring manner, but followed up to see is she was fine. I highly recommend Dr. Lapolla for any foot or ankle problems!