We arrived at the drive thru at 8:15 pm. The guy at the order station said hold one minute please. We waited at the drive thru for 20 minutes before our order was taken. It was drive thru only so we couldn't go inside to get anyone's attention. We beeped the horn and were saying hello but no answer. Finally a fellow opened the back door, looked at us and then went in to take the order. I only ordered 2 subs and they were wrong when we arrived home. Total disappointment and i will not go back to this store again. The only reason i give 1 star is because it will not let me give zero.