PRO Mower & Snow Equipment
11566 Timken Ave, Warren, MI 48089
|Mon - Fri:|
|Sat - Sun||Closed|
Fax Number: (586) 754-2084
Parking: Street, On Site
Wheelchair Accessible: Yes
Crooks, with pathetic customer service! I spent ten's of thousands of dollars with Pro Mower and then they blatantly attempt to steal $1000+ from me! A few years ago I purchased a few zero turn lawn mowers from Pro Mower, which was mistake # 1. These machines were consistently in for repairs over the 2 years while I owned them. All I ever hear was excuses from the owner Mike as to why they were always breaking...even had one machine catch on fire because of poor electrical repairs made by this sub-par company. At the time of my company purchasing these 2 machines, Mike, being the slick salesman that he is, sells me on keeping one of his "tool cabinets" here at my shop. The sales tactic behind this "tool cabinet" was that he would keep the cabinet stocked with all necessary parts and maintenance supplies needed to keep my 2 new machines running correctly. He assured me that he would stock this cabinet with all necessary items twice a month. All of this "great" service was offered to me if I placed a "deposit" down on the cabinet. Of course after Mike took my deposit, he showed up ONE time in 2 years to "stock" this cabinet. A far cry from the 2x per month that was promised! The last straw for me, was when I brought a machine in for service/repairs. I was quoted a price of $1800 for repairs, which I agreed too. A few days later I received a call saying they made a mistake and it would be an additional $900 to complete the repairs! Upon receiving the machine back, I looked over the supposed "repairs" that were made for the additional $900. I could not see ANY evidence that the repairs were made. I attempted to contact the owner Mike numerous times on numerous different days...every time being told "he isn't here right now, I can take a message". It has been about 5 months and I have yet to receive a call back from Mike or Pro Mower! BUYER BEWARE! SHADY BUSINESS PRACTICES, AND HORRIBLE SERVICE If you need sales or service in the metro Detroit area, go to Weingartz Lawn and Snow
I have been a customer of Pro Mower since 2001, I have several mowers and a Blizzard snow plow that I've purchased there. They have the best pricing I could find, and I do extensive research when it comes to spending my money! Not only do they have great pricing, it is a real treat to walk in to their showroom, I am always greeted by name and with respect...Other companies should send their employees to Pro Mower to learn how to treat people. Very knowledgeable staff, I wouldn't trust my machines to be serviced anywhere else, they get it worked on fast and back on the road for me usually within a day or two, which is nice because my mowers don't make me any money sitting in a service shop for 3 weeks someplace else. Thank you to the team at Pro Mower and best of luck to your business in the future!!!
Great place to get parts for almost any mower, commercial or othewise. The entire team there was very helpful. Even if they don't have the parts on hand, they get them for you as quick as possible, and they are reasonably priced. Visit them if you need any help with your equipment.