Absolutely amazing service! Above and beyond does not even begin to explain it. These guys have nice appliances, great pricing, and went way out of their way to make sure I was happy as a customer. Quick delivery and install, and amazingly friendly! I highly recommend them to anybody who values customer service like I do.
I met Bob and Teresa today when I purchased my new Kirby. They are both just fabulous!!!! It was a blessing to meet them.
This store has always been good to us. Always up front and honest. I would highly recommend this store to anybody who is looking to be treated right…
Do not ever buy appliances from this company. My landlord bought a refrigerator with a 6 month warranty. I had problems with it right away, he came to look at it, complaining and we also took it to his store.. because it was over freezing in the freezer and no cold air in the refrigerator. Over and over .They picked out the ice...This continues to happen every month. Finally after the 5th time asked for a replacement because constantly was the same problem. He then blamed me and then as I was recording the situation RIPPED my phone out of my hand!!! Violently!!! Then called the police!!! Even though I had on video him taking my phone!! VIOLENTLY IN MY HOME!!! Do not buy appliances he does not stand by his word or warranty and sells defective appliances..became violent with me and my boyfriend in our home because we said we will write a bad review and take him to small claims court...With the videos. If you don't want these problems don't buy anything from him. Better off anywhere else or buying new when could get them for same price with less issues all around.
My husband and I needed to replace a washer and a stove. They had a decent selection, were quick, courteous, and professional while selling and delivering. The appliances were clean and very usable. Great job!
I bought a stackable washer and dryer. They were quick to deliver that day. After a couple of months the washer stopped spinning. They came right out and when it couldn't be fixed they gave me a better unit. Really nice guys!
I went in the store..was greeted..the salesperson helped me pick a perfect stove to fit my budget and home..i love it and i would recommend Zella's to everyone...they delivered my stove and installed it the same day and also removed my old one out of the house for me....
Very Proud and very Happy to Help my customer to get clean and nice appliancesI Will always try my best to make them happy
I recommend Zella to everyone looking for appliances. It's an honest business, and a very helpful staff! It's not a show like most customer service. Extremely knowledgeable and some of the best service! Now a month later, my washer and dryer still work perfectly fine. Thanks guys(:
I purchased a Whirlpool Convection oven for $500 with "new" board. A week after purchase the oven would not turn on - the warranty is garbage - they will not come out to repair - blame the customer. I had another appliance company come out to repair- bad wiring harness & board - mismatched screws showed they were in the back & knew the stove/oven was bad. The repairs will be another $450 - easily I could have purchased new & would recommend that to anyone considering a purchase from this business. It was an expensive lesson to learn.
Once again I'm totally satisfied with my purchase from Zella, my washer and dryer hasn't given me not one problem at all. Tom delivered it and even set it up for my kids and I , he even went the extra mile and bought a piece that we need for our vent and came back and attempted to set it up. My son was like "wow mom now that is what I call customer service he actually cared enough to do that for his customers".I agree, I will continue to be a repeat customer, thank you Tom and I pray that God will continue to bless you and your business.
Very professional and would highly recommend! Washer went out on Saturday and they had a new one delivered the next day. (Yes they delivered on a Sunday) also came with a 6 month warranty. Check them out!