Salesperson Vince went above and beyond in finding us a car that fits our needs and our budget. Dealership is great and offers a lifetime powertrain warranty. We bought a new Ford Escape and love it! Thanks Vince!
This has to be the most surprising experience for me!!! I went in expecting to purchase a used car and didn't want to get a new car thinking it was out of my price range. I spoke to Kenneth Oliver, letting him know that I am a first time buyer active duty service member. He took the time to give me all of my options, never pushy and helped educate me about picking the right car that's afford for me instead of just selling me a car. I ended up getting a brand new 2017 Ford Fusion that I admire and CAN afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend FIve Star Ford on Russell Parkway!! Again ask for !!!K E N N E T H O L I V E R!!!
They have a huge inventory selection and are a fantastic Team to get you in the vehicle you want. They far exceeded my expectations in helping me drive away with an awesome new truck. I highly recommend them.
My overall experience was great. I have been looking at trucks for a few months and I saw the one that i wanted at Five Star so I called up there and talked to Martavious West. He answered all of my questions and he had the truck pulled around waiting on me to look at when i arrived. I bought my truck at what I felt like was a fair price. If you are looking for a new vehicle just call Five Star and ask for Martavious West.
We recently bought a Ford Fusion through Jerry Gray. He is an exceptional asset to Five Star Ford Lincoln. He did everything he could to make it an easy and satisfactory transition for us. We feel secure that he will help us with any problem we might have in the future. We highly recommend Five Star Ford Lincoln - and Jerry Gray. We have always had competent and friendly service there.
We have worked wil Bill Swinford in the purchase of our new F150 and 8 previous vehicles. They always have a great selection of reasonably priced vehicles and will keep working with them.
Looking to upgrade from a Focus to an Escape. Spent maybe 10 minutes haggling and got the vehicle I wanted for the price I wanted. Shane Harris and team was awesome. When other dealerships aren't willing to negotiate Five Star Ford steps up to the plate. Super job!!!
Jerry Gray gave me an excellent experience ordering my 2017 Ford Raptor from Five Star Ford. He was always on call to answer any questions throughout the processes. I have purchased many vehicles and this is the first time that a salesman was honest and helpful. Go to Jerry Gray at Five Star Ford for all your vehicle needs.
My experience was really good. The sales people kept their cool even when pressed for hard negotiations. They even accommodated having for performance parts installed at a reasonable price. This is a sales experience multiplier that shows they care about more than numbers and pushing cars. My salesman Jermey was respectful, calm, and did not stoop to manipulation or badgers. I'm sending anyone who wants a Ford to this dealership.
Excellent service. Finished in a very short time which included washing my car. Mike Heard is the BEST SERVICE MANAGER that I have ever known. Mike is the main reason I enjoy dealing with 5 Star Hyundai in Warner Robins, Ga.