Made an appointment and almost 1/4 of my braids are loose overnight. Trying to get them to fix it is hell because appointments come first as if your time and money isn’t important. They must not realize customer service is everything!!
The owner has a bad attitude I showed the girl a picture of what I wanted and it came out nothing like it. I am one unhappy customer
The owner had a bad attitude when I told her that I wasn't satisfied with my hair. They act as though they don't understand English.
Approximately 3.5 weeks ago, I paid $200 for Nubian Twists at Robins African Hair Braiding. By the end of the second week, the braids were ridiculously frizzy. I called to inform the braiders and she said I could come back by and have the frizzes clipped. The problem is, I can't tell whether or not the braid hair is frizzing or my natural hair. Furthermore, both times I've called to let her know that I'm coming by, she claims not to be at the shop. I normally travel to Atlanta to get braids, but decided to give them a try. Giving them a try was a major $200 mistake. There is no way the hair should be frizzing the way it is. Absolutely poor quality of work!
This was the best experience I have had, the place is clean, they make sure to clean up the hair on the floor after each customer and they provide excellent customer service!My braider, Sa, 'was very patient when we were trying to ensure that my braids were the right width, spacing and length. I appreciated her patience with me. She did an excellent job!Astou does not overbook and if you cal about an hour before your appointment she will let you know the status and the best time to come. It is a professional shop at best! Do come and see for yourselves
They did not do the style I asked for and the braids to the back that they did cost too much. I tried to call get things rectified and never received a call back. I believe the hair that was used is causing my scalp to break out. There's do much more I could say but I won't.
I would not use this shop for the following reasons:1. Change price on me after I went and bought my own hair because I did't like their hair.2. The business license expired in Dec 20123. They have other people quoting you prices for your hair and when you get to the shop price is different. Their customer service and appearance of the housekeeping is horrible.