Orderd a pie with 1/2 having an additional topping. It was picked up on time and brought straight home, less than a 5 minute drive. When the pie arrived at the house, the table was set, no delay getting it plated and it was cold! Not hot, not warm, it was almost ice cold. The cheese was congealed and waxy looking. It appeared the pie was one they had made earlier and had sitting at the ready (cold), threw some extra cheese on the half with the extra topping so it would stick and they may have thrown it in the oven for a quick melt.Now, being a NYC guy, I know the best pies taste great cold, so we ate it. It wasn't terrible. The crust was crispy at the and to make for a nice fold, but after the fold, the rest of the crust was like a wet paper towel. Soggy and floppy! Again, the taste wasn't terrible, so I will try it again. If they make it fresh on the spot, I think it will be some of the best pie in the area. If they pull that crap again, I'm walklin without paying after telling them why! The pastries shells were soft and soggy too. Again, good flavor but just didn't seem fresh. Another hinest review will follow after my second visit!
My family and I went last night to Frank's Italian restaurant after our first visit to the location a few weeks ago. Our first visit was excellent, the waitress was phenomenal, the food the best I have had in a long time and the welcoming atmosphere felt being at home. Last night was the whole opposite. The place was not full, nothing out of the norm for a Monday, just a few people in the restaurant, the biggest table was the group that was behind us with 6 or 8 ladies having a get together. The waitress was nice but not on point. she took our order, we order calzone for me and my wife, the kids had penne pasta with Alfredo sauce and meat balls. We order an appetizer of fried calamari. The waitress brings out the calamari looked good and taste great... until we found a 4 inch black hair mixed in the batter that was used to coat the calamari when frying. I don't know about you, but hair on my food that is nor my own is a big NO for me, not only it is gross you don't know if the person washes there hair, if hair fell on the batter what else could had fall in it, can you say dandruff? Now here is where the waitress fall short on her part. Once we find the hair we all stopped eating it. We waited over 10 minutes for the waitress to pass by. The waitress passes by like 3 or 4 times looking at us trying to see if or waitress comes over to ask if everything was ok with out food. Now, if I was a waiter and I see a customer looking around with eh look of needing help I would go over and ask if everything is ok, regardless if its my table or not, all to the greater good for the restaurant. But no, this didn't happen. I had to get up from my table with hair on a appetizer plate go over to the hostess both where she was standing talking over the phone. I show her the hair, she looks at it and all she can say is "that's weird". In my mind I'm telling my self, "No it's not" things happens. She tells me that she was going to talk to the manager so that the manager would talk to us. This never happen. Let me tell you something, I have ran restaurants for 3 years when I lived in California. The restaurant that I ran was a casual Mexican restaurant. If I had a guest complaint about anything, I would bet my last dollar, that I would be talking to that guest and guarantying that guest experience to be the best ever. Apologizing, compting part of the meal, or offering a free meal on the next visit. Again this never happen, all we got was a supposedly fresh batch of calamari (That we took home but tossed it in the garbage not knowing if they just repacked the left calamari that we didn't eat mixed with a hand full of fresh ones) We finished our meal, the waitress gives us our bill and tells us that they didn't charge us for the second batch of calamari. I looked at my wife trying to say to her with my look on my face "Really! thank you for not charging me for a ruined appetizer" We went to the cash register been again that the waitress came to out table and forgot to come back to ring us up. At the cash register we see the manager. She rings us up, no apology, didn't even asked us how was our food, not damn thing. Again, I know what it takes to make thing great after a fumble. It is not rocket science just some common sense.Would we go back again? We don't think so, we think we will continue to go to Olive Garden where you know what you are getting on every visit.
delicious fresh food!!!! pizza, pasta, seafood, and salads.
Just ate here for the first time. My wife and I had a very nice time. Great service and nice food. I think it was a very good value, portions are too big. Old school kind of place. Looking forward to going back.
Great place - love the food. Dine here all the time. Highly recommended, very professional. Stop in for many of their amazing dishes........calzones, lobster raviolis, pizza.........nothing I haven't tried that I didn't like.
Best pizza north of the city!