The owner Gary is a horrible person. He has a high temper and screams at customers. I have an issue with the work that was done and when I contacted him he 1st: denied it, 2nd: became super angry, 3rd: started yelling, 4th: would not talk about the actual issue! I, the customer, had to try and calm him down - that didn't work! No matter what the problem is a business should NEVER treat a customer with such disrespect, rudeness, and such anger. I am absolutely appalled that an owner, no less, would act this way. I was a longtime repeat customer (as was my whole family) - well forget that, we will never again use Waltham Flooring.
We needed to install tiles in our basement and utility room. After reading the reviews we decided to contact "JAM Tile and Remodeling". We were not disappointed. Jose came over the next morning to look at the basement, and started the work on the following week. They were very professional. The project was completed on time and the basement looks really nice now with the new tiles. We are considering them for future projects in our house.Thank you for a job well done!
I contacted Jose based on my friends referral. His quote was very reasonable compared to others and he started the work right away. The job was to completely demolish the existing bathroom, retile the floors/ceiling/walls, change the positions of the bathtub/Vanity sink/Toilet and reposition the door to a new location. His tiling work is very good, especially with the mosaic pattern he installed.He is good at plumbing and also fast. Initially, before he started the work, i was concerned regarding the plumbing at the new locations of vanity sink/Tub. But Jose did a very good job with Plumbing and he also did very quickly.He also suggested some ideas for our Bath ceiling with the mosaic tile. At the end it came out very good and my friends liked it.
Jam Tiling and Remodeling replaced/repaired two sinks for me. Jose was incredibly accommodating and scheduled the repairs not only in a timely manner but according to my hectic schedule, and without hesitation. Jose is a courteous professional who went out of his way to take the time to install both my bathroom sink and my new kitchen faucet. He also put down a tarp, swept up all debris and followed up to ensure that everything was working the way it should. Not only would I recommend this outstanding service but wanted to state that the quality speaks for itself!
JAM Tile and Remodeling is very professional. Was always on time and did very good work. He tiled my bathroom and kitchen floor and worked hard to make sure it was done fast. I highly recommend this company if you need new floors and for a very fair price :). My floors look absolutley great. Thank You JAM remodeling!!!!!