Norwood Overhead Door
20 Merchants Dr # 3, Walpole, MA 02081
|Mon - Fri:|
Peter came out and checked out the garage first and explained clearly what they would do. He was very easy to talk to - personable, honest and friendly. When the job was completed, I was very impressed. Everything was squared off so nicely. It looks amazing. Fantastic work! Clearly these guys take great pride in what they do.
Incidentally, I had a bad experience with another garage door company (out of Foxboro) so when my previous doors fell apart prematurely at just 10 years old I was very particular in who I chose for this next set of doors. Peter did not disappoint - in fact he even pointed out some issues with the way they were done previously that had annoyed me as well (but which the previous guy brushed off). He took care of all of these little issues with trim and so forth while he was at it.
These people installed a garage door opener for us in July/10. The chain keeps popping out of the track. They can not seem to fix it. I had to call another company to get help with this problem.
I am sorry to hear that you have had a bad experience with your garage door opener. It is very rear that a problem like this happens after we install a product. I answer every call that comes into the office and don't recall anyone calling about this. Are you sure you have the right company? There is also an overhead door company located in Norwood that people confuse with us. We are not a chain but a small family buisness. We are located in Walpole. If you feel as though you you are not completely satisfied with our service, please contact the office at (508)668-9393 and we would be happy to work with you to ensure your satisfaction.