Holmes Family Veterinary Clinic
2245 Providence Hwy, Walpole, MA 02081
called this office to confirm that they carried a specific brand of a vaccination. I was told yes but they only had one left. I said great let’s make an appointment. I asked what would happen if another animal needed this vaccination before our appointment. She said not to worry that they would keep it aside specifically for us and that a new batch was going to be ordered for anyone else who may need it.
I get a voicemail the day before the appointment stating that they could no longer find the vaccination. They had looked everywhere but could not find it. I call the next morning to find out when to expect the new delivery and am told that an order was never placed (after being told the week before that it had) and that they were NOT going to reorder this specific vaccination and that I had to find another veterinary.
To say this office is INCOMPETENT is an understatement. One needs to wonder if vaccinations are being misplaced what other aspects of care are being taken for granted.
The clinic and its staff, most especially Dr. Karen Holmes, is wonderful. Have visited at least 3 times in the recent past. The exams are thorough, the handling is extremely gentle (I have a fragile 12+ year old bunny), and I have no hesitation in recommending this clinic for your veterinary needs.