Julie was awesome (the home-buying experience is stressful) and with the current changes even more so. Julie really really made it so easy for me; she definitely knew the ins and outs of the process, made sure I was well-informed on the whys and the hows of the process and the response time was remarkable, she always responded to my e-mails and calls promptly. She was very upfront about potential issues and provided support and guidance on mitigation. I felt that she did everything within her power to make sure I had a successful purchase experience and I feel very lucky and grateful that I had Julie as my loan officer. I doubt if any other loan officer would have provided the same level of service as she has :-) Clone her!
3003 Oak Rd Ste 250Walnut Creek, CA 94597
From Business: As a general agency of Massachusetts Mutual Life Insurance Company (MassMutual), we help people like you take the next step toward a more secure financial future.
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Was competent, proactive, diligent, and available. She spent a great deal of time helping my clients organize and provide the correct documents to get their loan approved and processed. I had confidence that she was in control of the situation. Continue to provide the excellent level of service!
Her prequalification is unmatched. I know when she qualifies a buyer, the transaction will close! Stephanie is the best!