The Nail Shop
1323 Locust St, Walnut Creek, CA 94596
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04/07/2008Provided by Citysearch -
I received a gift card from my mother that the Nail Shop forgot to put actual $ on which would have totaled $10. When I went to redeem the card (again a nominal amt.) the person who works at the front hassled me about having a receipt for the gift card. In the process of trying to locate this for her my manicure got very damaged. I actually had tipped 20% prior to this encounter and ended up with a less then satisfactory manicure & an uncomfortable situation with the employee which drew attention from other patrons.
I would like to also note that I took my entire bridal party to this location about two years ago and treated them to manicures and pedicures spending hundreds of dollars (roughly $500) on that occasion not to mention the other times I visited the shop.
I did not receive an apology from this employee or the owner whom I called to notify of the situation. As someone who loves to get my nails done, I will likely not return and it is too bad for the salon when there is so much competition out there.
01/09/2008Provided by Citysearch -
i did not like this place at all!! one of the older ladies did my nails and first i didnt understand what she was saying.. i had made an appt for acrylic and she did pink and white. second, she took FOREVER on my nails and they still came out unsatisfactory. third, she had a sharp nail that she dug into the sides of my nails. i've never went to a nail salon where they had hurt me. she made me b l e e d and all she said was ""opps i made a mistake."" and started laughing. after she spoke in a different language and all of the other employees came over and looked at my nails. when i was almost finished, she had told me to out my nails in front of a fan and another one of the employers sat next to me and asked me if she could see my hand to see if i was finished or not. afterwards she just put my hands down and and laughed without telling me if i was finished or not. so i asked her and she stuttered and said ""o yeah you're finished"" I WILL NEVER GO HERE AGAIN AND I HIGHLY RECCOMEND YOU DON""T EITHER!!!!
12/07/2007Provided by Citysearch -
I was kept waiting fifteen minutes - work station not very clean, manicurist picked debris out of the powder until I insisted she open a new jar. At 10:30 am it was 43 degrees outside and they had the door open and no heat in the salon - absoluetely freezing. All the employees were wearing coats, no heat at all. When I asked the owner to please close the door he said he wouldn't , but he'd put the heat on - he was rude and short. This Simon LeGreu is unreal, you can tell his employees are frightened of him and his demeanor is downright hostile and unkind. You couldn;t pay me to return to this shop. Do yourself a favor - go somewhere that your business will be appreciated.