C & M Party
1942 Mt Diablo Blvd, Walnut Creek, CA 94596
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We came in here to inquire about chairs, an arch and some other items for my daughter’s sweet 16 and we came to the counter to ask for prices and Simone Atondo, the sales rep was incredibly rude and told us she didn’t know the prices and that the prices were in the pamphlet. I told her I wasn’t sure what the names or the items were and she responded that she didn’t know either. At this point, this woman is acting as if we were inconveniencing her and I ask to speak with her manager. At this point she flips out and starts yelling at me and my minor daughter. She is absolutely insane! She starts throwing things around and slamming things down. Another employee comes to try and help the situation and Simone continues to yell. It was unbelievable. I end up calling the owner, Andy Chose, and he drives back to the store and before even letting me tell him how we have been treated he immediately states that he knows Simone and knows she would never act that way. We went back in the store where Simone started yelling at us once again in front of the owner. Then she has the nerve to yell at my daughter “I hope you don’t turn out like your mom!” All this in front of the owner of this business! That is crazy. I am in shock at the way we were treated and the slap in the face is Andy tells us “We’re done here, this is over with” as he escorts us out. UNBELIEVABLE!!!!!!!