What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1111 S Commerce RdWalled Lake, MI 48390
From Business: Shuman Chrysler Dodge Jeep Ram is The Biggest Chrysler Dodge Jeep Ram Dealer in Walled Lake, MI, doing business since 1954, serving Wixom, Novi, Commerce, Farming…
938 N Pontiac TrlWalled Lake, MI 48390
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
1205 N Pontiac TrlWalled Lake, MI 48390
From Business: AutoZone N. Pontiac Trail in Walled Lake, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
BRING LOTS OF CASH! - My first visit to Tuffy's in Walled Lake was an overcharge experience from hell. I took in a Ford Explorer that needed an EGR valve replacement. The two piece part was about $100. I received a quote for $600... umm.. two nuts that you heat and twist off, top of the engine, so nothing moved! $600. I told the owner "Its just an EGR replacement, how do you justify $600..... ?? I asked to speak to the mechanic that quoted it.... and he was just too busy to walk over 20 feet to explain how a 30 minute labor job would be $600!!And if that isnt enough... the "knock" noise when I hit the brakes??? quoted $900 (REAR BRAKES ONLY !) Told me all the internals of back brakes and pads would be replaced (less than $100 in parts, which the parts didnt need replacing) Took the tire off myself, took pictures, the brake pads weren't even at half-life. Turned down the "work" and "quote", as the car DID NOT NEED $1600 OF REPAIRS. The truck had a flat tire the next day.... due to a screw driven in the rear tire, undoubtly done by the shop cause I turned down their "service" I took off the tire and took pictures of perfectly good internals and brake pads. TUFFY CORPORATE, WHY ARENT YOU CALLING ME ???? And.... they cranked on the lug nuts SO TIGHT because I turned down their "service" See picture of my 4-way that broke as I tried to remove the lug nuts the next day. Had to pay someone to remove all lugs nuts and install properly.Now after the first drive since service, the 4 wheel drive hubs are completely wasted... wonder how they sabataged those as well. Took truck to another local place... they replaced EGR for $125 AND removed all the lug nuts. They quote the rear brakes to just get some lubrication.$125.00 versus Tuffy's $1643.00 Quotation. You need to trust your Mechanic,.... there is NOTHING to trust with these guys. I gave two Stars, because the Quote was produced very quickly!Ask auto parts suppliers about shady Tuffy.
If I could put a 1000000000000000000000000000000000000000 star instead of a 5 star I totally would!!! I love Art and the family and the crew already and I haven't even met any one except awesome Mike ( very awesome himself also very knowledgeable and friendly) he helped me and my daughter out like I would never imagined I am a single mom of 3 on low income and I have almost $2000 of work on my car I needed done. I get by day to day, i could never afford that not even close. So Art worked it out and got everythibg fixed on my car. Now we can drive on the roads feeling safe thank u ART!!!! I would definitely hang u on the wall lol hahahaha. And on the phone he was awesome I felt like I was talking to my uncle or someone close to me. He made everything so comfortable so fun!!! I have told everyone I meet about this place!!! He also calls to check up on u and the car. I mean I've never had a macanic call to see h I would the work went... like WOW!!!! Right!! Wow. Art is truly amazing!!! I can't say it enough!! When u walk into the shop all u can see is awards after awards and then u keep walking in to the right was a newspaper that artic as long about Art donating his live (or kiddy, I don't remember which part) but he donated it to his songs best friend of 5 years's mom. Just wow this Art man is amazing!!! I'll never go anywhere ele for my car needs ever even if I move to a different country!!!! I'm a lifer here !!!!
God bless Abel Auto. They have always been there for me. I take my car, my wife's car and my two sons cars there and have never been disappointed. I would never take my car to a dealer because Abel Auto does a far better job.... keep up the good work :)
BAD!Told me my car be done in 2 days. 12 days go by&i finally could pick up my car.when i went to pick it up,it wasnt fixed, dash wasnt put back together&charger outlet didnt work.Then told me the part must not work&theyd warranty it&fix charger.I told them fine i go on trip in few weeks on Dec 23&id drop it off on 22. When i drop it off they asked if Dad could pick it up itd be fixed in 2 days. Dad called there on day 3&they said "it'll be done tomorrow, due to the Holiday the part hasnt arrived yet" Well i return on the 3rd&car wasnt done so i had to get another rental car.I got my car back 5th&it was fixed but dash wasnt put back together&charger didnt work.When i talked the owner he say oh i forgot to tell them to fix it u can bring it back and well fix it in a day. How am i supposed to trust that you will fix my charger outlet in a day?How in the hell did you just simply forget? The owner talked to Dad told him that he is a bad dad for letting me even drive that car(2008 vehicle)
The best. Great work, great integrity, great people. Straight forward with no surprises. Took my car there once after water was leaking, was told nothing was wrong and no charge :). Wouldn't go anywhere else even though it is 30 min away.
My car is always fixed right -the first time around! The owner Patrick, is very honest. Also, he listens to me and explains information about my car very clearly to me. I highly recommend this repair facility!
If you're in the Walled Lake area or anywhere around there you MUST to go to Maple Road Auto Repair. I promise you will leave happy. At Maple Road Auto Repair they want to see your car get the best service at the best price just as you do.
Awesome service. Was completely unexpected. I thought it was just a cheap oil place and was drawn in by the 15.99 oil change sign. I thought I was going to have to fight off a bunch of upsells for things I don't need like I do at every other oil change place. Patrick was extremely helpful. My car needs a couple of more quarts of oil, which I knew, but the same oil change that I have paid $70 for was $20 here and yet I received white glove service from Patrick and his crew. I will for sure be back every 3 thousand miles or anytime my car might need a repair. They don't try to sell you a bunch of stuff you don't need or talk over your head about stuff you don't understand. This is the best service I've ever received at an oil change or repair shop.
don't walk run away from this dealership the customer service is terrible
This dealership is the easiest car dealer I have ever had the pleasure of doing business with. There is no hassle or scamming on prices, and they are so easy when it comes to communicating with the customer. I did my whole last deal over email and it worked out great, where i only had to spend 30 minutes at the dealer to sign the paperwork and learn the car.I would HIGHLY recommend this dealer to everyone I know!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.