I went their on 2/8/2010 and spent $140.00 to get low lights and highlights. Melissa was the hairstylist name and I let her know that I wanted color all over (brown) and blonde highlights. Simple enough but not for her. She foiled my whole head with brown and blonde. I am no hairdresser so I let her proceed thinking she knew what she was doing. At first glance, I thought I liked it but after washing and then styling myself I saw that all the blonde highlights were on the right side of my head. Also, I had about 1/2 inch of brown hair before the blonde highlights took place. I went back the very next day--within 24 hours--showed her what I was displeased with. Guess what the $140.00 wasn't enough the first time she wanted more money to fix what she did wrong. She said it was the foil that prevents it from going any closer and that the back of my head will take better than the front and that is why the color at the back of my head was better than the front of my head. I replied that anytime I have had highlights, I have never had them be 1/2 inch from my scalp. I also stated that if the back took better than why didn't she leave it on the front a little longer? Ofcourse also mentioning that alot more blonde is on one side of my head and not the other. Ridiculous. I had to go to another salon to get my hair fixed and to ad insult to injury pay another $50.00! Horrible! I plan on calling Better Business Bureau and sending the Salon certified mail of the extra I spent to fix my hair. I will forgive and forget if I am refunded te $50.00 out of pocket I am to fix, but I will definitely NEVER RECOMMEND!