Upon initial visit, the tech. seemed inexperienced and worked extremely slow. Braiding type was not suited for my texture of hair and shop owner had to complete braiding in order to make hairstyle look professional. When returning for a touch up, the techs. at shop were not welcoming to customers and seemed to purposely exclude by speaking only in their native language among themselves. The only communication with customer was about money/payment.The owner @ return visit rushed to complete job, it was sloppy , and she seemed as if she did not want to do it. I confronted her about her slopppy workmanship and she insisted on additional money to make it professional looking & created a lame excuse for that. I refused to pay it. It seems that this salon thrives only to "take" customers' money with little/no concern about good "customer service". What makes these folk feel that they are superior to their African American paying customer(s) and can offer them poor service?
3055 Leonardtown RdWaldorf, MD 20601
From Business: Sirod's Hair Gallery wants to service all your Hair Care needs by providing excellent customer service and full knowledge of how to achieve healthy hair. In today…
161 Saint Patricks DrWaldorf, MD 20603
From Business: Galleria Salon & Spa is one of the largest locally owned salons and day spas in the southern Maryland area. Established in 1976, the Galleria Salon & Spa has grow…
2078 Crain HwyWaldorf, MD 20601
From Business: Our Mission: R.E.A.L Kids Salon and Spa was created to provide an atmosphere to meet the needs of children ages 3 years old and up. Although we specialize in hair…
2290 Old Washington RdWaldorf, MD 20601
From Business: I will say it over and over again... I CARE ABOUT YOUR HAIR!!! and have a sincere desire to repair, nourish and maintain a healthy head of hair. My commitment to …
Had a hair appointment at 7am. Arrived to one stylist working with a client. She called my stylist in. She showed up 10-15 minutes later with one sock on and flip flops. When I got in the chair I informed her of what type of style I wanted and somehow the price I quoted on the phone was increased by $40. I informed her this was not what I was told over the phone then she proceed by saying ok I can give you a $20 discount. No - give me the price I was given on the phone and stop trying to pocket extra cash.Needless to say I told her thank you for coming; however I'll try another braiding service. Would not recommend this place due to he unprofessional stylist currently there.
Beni is very professional, talented and kind. Her braiders are talented as well. I went to this establishment for a beautiful, long-term protective hairstyle to make hair care easier in my last trimester of pregnancy and the style I was afforded (Senegalese twist) was all of the above. Thank you for the great customer care.
YOU HAVE TO GO THERE ,TO HAVE YOUR OWN OPINION ABOUT THEM.SINCE 3YEARS I M THE ARE CUSTOMER ALWAYS VERY VERY VERY HAPPY.THE OWNER CYNTHIA ALWAYS MAKE ME FEEL SPECIAL.THE ARE CLEAN AND GOOD CUSTOMER SERVICE.I LOVE GOING THERE.YOU HAVE TO GO THERE
she does good job on my hair, I love it and I will go back anytime I'm ready. I'm happy to have her as my braider.
Wow.. I'm big on reviews and after reading these, I'm not even interested in having my own experience!!
Kadi did a great job and was gentle with her technique. We will definitely go back!
I luv this place. Been going back since the 1st time.