My male friend and I visited this restaurant for the first time on Saturday 7-15-17 and I must say that the food was ok but the SERVICE was HORRIBLE. We were seated and our waitress brought our drinks, however she must have not been trained properly because my friend asked for a Coke product and she hollered out loud a Pepsi product instead of telling him directly that was what they had and if he would like something else. She persisted to rush us to order our food and when we finally got our meal I was concerned that they did not make what I had ordered. So I said to our waitress :"I don't think this is what I had ordered", and with a ATTITUDE she replied: "What, what is wrong with it?" and then proceeded to read to me off of the menu what I had ordered. I was not satisfied at this point due to her lack of TRAINING and how to be a professional waitress. So we finished our meals and she just DISAPPEARED I guess that is her normal thing because we had another waiter to come by and ask if we needed anything. I said "YES" I would like a to go box and I would also like to take home these chips, and can we please have our drinks to go"?. Well I guess he did not understand ENGLISH very well he only brought me a to go box, So we sat waiting another 10 MINUTES for our waitress and NO SHOW! Then the manager came by to ask if we needed anything and I said "That the guy came over and asked us the same question and we were just waiting for him". Another 10 MINUTES goes by and NO WAITRESS, NO TO GO DRINKS AND NO BOX FOR THE CHIPS.I called over the manager who had a VERY NASTY ATTUITUED and I explained to him what happened and his response was RUDE : He said .."I came over to ask you if you needed anything and YOU said no but now you want me to get what you want". I said "Yes please". He brought over the drinks and was just tossing the chips in salsa into the containers like he was MAD AT ME. He totally IMBARRASED me in font of my friend which I did NOT APPRICEATE.
our favorite mexican restaurant in Wake Forest. Highly recommend....and they also have coupons in all the local flyers that save on your meal.
I have been toTropical Picken Chicken Several times each time a wonderful happy experience. We went last Wed had the jibarito it was awesome ..the service great. We dicided to drive down again from Fuguay...to have a other jibarito . I rather wait for my food make sure it's well prepared and hot. I have a transplant and cold food for me can put me in the hospital if itst meant to be hot..bacteria is not my friend. We went in yesterday tuesday ..drove all the way doen for a jibarito. I ask for more plantins in it since it is a jibarito. The sandwich came out in less then three min. I tried it before the waitress leftsince I was ssuspicious that it cane out too fast my first bite the bread waswarm the meat that was suppose to be hot not cold not warm..was cold as ice the empanadas I ordered were ok they sat in a bed of lettuce that smelled horrible old and wilted I took a pic of the lettuce. The waitress was nice..the sandwich was warmed.It just didnt taste the same as before..I told the wsitress they must have two cooks because the food last wed was hot very tastful and yesterday the pernil was bland and the cook brought the food out just put the plate on the table and didnt comment or anything. I ddidn't even get extra platanos inside my jibarito hello why csll it a jibarito if it does not have the platanos maduros. I feel you need someone to be there always supervising and keepi ng the same quality of food same ingredients. I'am sure if the owner was there or his girlfriend this would not have happen..maybe the meat still bland ..but not cold. The empanadas were ok this time tasted a bit old. Get a real pr cook and only cook certain dishes each day to insure good quality of food and fresh.I have always praise this place but not this time.
Brought my kids there tonight - server was nice, but food not so great. Won't be going back.
Brought my family in for the first time and it was great! Kind and quick service! Would highly recommend!
We love this place,we've been going there for years and it's home to us..our favorite waitress Lisa always knows just what we're gonna drink when we come in and time we sit down she's already got the ice and whatever we're gonna drink waiting..she knows pretty much what we like and she's always helpful and funny..best home cooking around...and the prices aren't bad at all.
Please avoid this restaurant. The food wasn't good on my first visit and then the service was really poor the next time around.You will feel very insulted at the misleading way they advertise the menu and prices. It is basically a bait and switch. Don't spend your money on a hit or miss business. Go somewhere that will appreciate your patronage and money.
This is the best Mexican food in the world! Always fresh and delicious. Always very attentive service.