They are very professional
Hands down the best service and quality I've ever received from a nail salon. Very courteous and accommodating. I'm 38 weeks pregnant and they completely pampered me and made me feel special and relaxed. Very attentive to needs. Pedicure was amazing and quality was superb.
Absolutely horrible the nail tech Michael was absolutely rude made the experience painful and had me walking out of there with big orange Frito looking nails super ugly the ugliest nails I've ever had I asked for my money back and they started yelling at me
They don't even deserve a star I never ever had it this bad it started off good I told the guy I didn't like the shape 5 different times he even heard me tell my husband and this is what he did to my nails don't ever go here
Fantastic .... My daughter was turning 4 and wanted her nils done ... We took 4 little girls to get there nails done as well as to pamper ourselves as well ... They were so patient with the girls and did an amazing job on us as well !
Love this place! Very clean and professional! All my services are always done correctly.And I love the quality of work. Also the staff is very talented and friendly.
What a wonderful experience! Not being from Waco, I had no idea where to go to get a good pedicure and solar nails. Looked online to find the place with the best reputation and stumbled upon Serenity. The online reviews looked promising. They were right. They did not have a same day opening until 7:00, but I took it. When we (my brother and I) arrived, they were hopping. But we only had to wait about 10 minutes until we were back in our chair in the pedicure area. Every chair there was full! The chairs, the exfoliating scrub, the foot and leg massage; I was so relaxed! This was followed by the best manicure I have ever had! It was a thoroughly enjoying experience. I now know where to go when I am in town.
I had my nails painted white all white, they weren't the best fine they didn't clean up the extra nail polish that was around the nail, I didn't complain I was like I'll clean it up since I was in a rush to my bby shower. After my bby shower my mother in law wanted to see my nails and we realized my white nails were browning ! I went to cosmetology school, this usally is a result of cheap acrylic being used that your only suppors to use on hand manicans. I went back 2 days later because on Sunday there closed. The man who first started on my nails that Saturday told me no, u can't come back week later, and tried to refuse to do my nails. I than showed my recipt that showed I was just in there 2 days ago. He than huffed and told me to choose a new color. He took off the old nail polish with cotton balls and started sloppy painting on the new color, I got irritated when he started painting over the cotton ball that was still on my nail. I told him the issue and he he responded well, your getting your nails done for free. I than ask him to take everything off and give me a refund he laughed and said no refund for u. After getting the number to complain he told me not to come back.