Discount Vacuum and Appliance
4501 W Waco Dr, Waco, TX 76710
|Mon - Sat:|
Phone: (254) 756-1738
Primary Phone: (254) 756-1738
Discount Vacuum Appliance & Heating
Discount Vacuum & Appliance
Services: Sewing Machine Repair, Vacuum Repair
BUYER BEWARE: DECEPTIVE PRACTICES
I bought a microwave from them recently. Unboxed it. Found a sheet inside the box stating it was refurbished
I neither asked for or was told I was buying anything other than a new microwave. There was NO sign indicating it was refurbished.
When I called them, the person I spoke with had the "I could care less." attitude.
Seems as though no one can be trusted thes days. .In the future when buying my "granny drawers" at WalMart, I'll be sure to ask if they're refurbished.
Purchased a "refurbished" washer. During the sales pitch, I was assured that all used appliances undergo testing and repair and will be in good working condition. Within five minutes of my first wash cycle, the washer began to leak water. There was half a gallon of water soaking through my wood floors. A leak of that magnitude would have been easily detected if the machine was actually tested for functionality. I have a unique circumstance which makes it hard for me to take it back. Upon calling the company, they refused to offer any kind of resolution (other than bring the heavy machine back 200 miles to be looked at) to ease the pain of having to spend an additional $200 to repair the washer myself. A professional service company revealed the water pump was leaking and the rust stains on the water pump suggested the leak began at least five months ago. I received a "care- less" attitude over the phone with the owner accompanied with "ma'am" to distract you from the total rip off.
Do not use this place! They deinstalled my appliance. Ordered parts..did not discuss price with me..repaired without my consent. Kept my appliance for 6 weeks. The person who answers the phone whom I assume is the owner is incredibly rude. i will be turning them in to the BBB. I would rate them with the worst customer service I have ever encountered.