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A+ Rating With the BBB
Our Family recently while looking for blinds to accent our existing drapery saw a van on our street advertising for The Drapery Shop a local business to our area in San Marcos. We contacted a gentleman named Mark Trible who is the installation manager at the company. We promptly made an appointment with Mark. He came to our house and showed us a wide variety of blinds and window coverings in detail of which we chose to use Woven Woods from Horizons. The estimate for customizing, and installation etc. was within the range we could afford. Mark after accepting our order kept us up to date on the progress of the manufacturing of the blinds that we wanted, and when finished immediately came over to do the installation. The entire process was well below the estimated time we were originally given for completion by about 3 days.
Mark Trible displayed patience, confidence, and kindness throughout the installation. He was neat and orderly handling our furniture with care and never making any sort of mess. He was very proficient and professional during the entire process. What really amazed us besides being so thorough is that he went well above, and beyond what we expected from him, removing our existing drapery, and re-installing it so it would be anchored into the wall more securely therefore preventing a possible safety hazard if it fell, which it actually did once before. He checked and secured all of our drapery in the house even in windows we did not install the Woven Woods from Horizon blinds we ordered. I applaud his effort and the company for being so very thorough from the very start.
Thank you to the team!
Phone: (760) 407-6891
Address: 2253 S Santa Fe Ave Ste A, Vista, CA 92083