Great Food! and good food selection. I always do delivery and they are quick. I usually get it from Shadowridge location. Here's their # 760-599-0088
I had a bad experience at Mama Papa's Pizza. My folks who are elderly eat here sometimes. This was my first visit to get take out for them. Well, Mama's Papa's got the order wrong (which can happen, no big deal). So, I called them to explain what was wrong with the order. The person on the phone talked to the manager who said he filled the order himself and it was right. Well, I didn't waste my time on the phone arguing how I was supposed to get a meat sauce and a marinara and instead got two marinara and one was supposed to be the dinner size but both were the same size with the same sauce. The person who took the order said the dinner size would be about twice as much. So, I feel I was overcharged without getting what I should expect. Really, the manager should have taken the call rather than just get defensive and have the receptionist/waitress relay the message. I'm in sales and don't ever tell a customer that I am right and they are wrong. I believe this was badly handled. I guess they've been around so long, they don't need good customer relations. But, I won't go back. My first visit will be my last and I'll find a new Italian restaurant for my folks. My advice is just to order the lunch size. The dinner size is more expensive and if at all, a minimal amount more food. If taking out, check your order to make sure it is correct before you leave. And my message to Mama's and Papa's pizza is that an unhappy customer is 7 times more likely to share their bad experience as the happy customer. Management should take the time to take the complaint and an apology whether the customer is right or wrong might go a long way.
The only thing I would recommend is don't go there. I found out about Zappy Pizza through a friend so my husband and I decided to give them a try. Yesterday we ordered a pizza and unfortunately the meat tasted way too oily and almost spoiled. My husband and I tried to call yesterday with no answer so I waited until today to call and see if they could issue a refund or replace my order , we have our receipt. I called asked for a manager and a woman named Alma got on the line said she was the manager. I advised her of the problem we had and she kept saying "well I need proof" I said no worries we have our receipt she said that wasn't enough so me asking jokingly I said "what do you want me to dig it out of the trash and bring you a slice"? She said YES! At that moment I knew something was wrong , I told her okay I will do that and just issue a replacement with no meat please , well Alma kept interrupting me I kept telling her please let me speak , she told me how she hates cusomers like me who take advantage of small businesses, said she is glad she is recording this call (without me knowing or without my permission she was recoding me) absolutely no disclaimer. Then she asked why I didn't call yesterday so I explained she basically called me a liar and said I never called , she tried to interrogate me over a $5 pizza !!!! Are you kidding me , like I have nothing better to do but to lie about a pizza , sorry I was not the 1st responder she wanted me to do but I'm a mother of 2 children I have better things to do than to call a pizza place all day long until they pick up. Then she asked why I didn't drive , well genius the gas that's why plus my husband had to go to work (1 car) , and thank God I called otherwise I would have had to deal with all of this in front of other customers. I can't believe what happened , I filed a complaint with the BBB , I called zappys spoke to Alma advised her to have the owner Joe Call Me asap if he doesn't want me to take this incident to an attorney , still no call . I am truly hurt and upset at how I was treated and how hostile that incident was. I can't believe a MANGER would argue and call a customer names and tell them how much she hates people like me ,How I was treated was truly horrific and it was embarrassing and if necessary I will contact an attorney and see what I can do to insure this will NEVER happen to anyone again. I also told Alma I would be writing this review and she told me to go ahead so I hope that this will help her and Zappys Pizza understand the depth of this issue. After you file a complaint with the BBC they ask if they can share your complaint with News Stations and if it is okay for them to contact you in regards to your complaint , of course I said YES.
This is the best Pizza in town! .... Great selection of pizzas, pastas, salads and garlic bread. Friendly owners and relatively quiet atmosphere for a pizza place. It's also nice that you can buy by the slice or whole pie .... and the lunch special is inviting.
They have great Italian food.
Not greasy at all. The crust is not too thin or two thick. The best cannolis around!
if you live 3.5 miles away the delivery man makes it seem like your just a bother. Call giannis. There almost 5 miles from me but made me feel like a welcomed guest even though it was for delivery
awesome pizza and beer selection
had a blast for my son's birthday
I have tried ordering pizza by delivery from this place 3 times and every time I am told they do not have a driver. They sure advertise that they deliver but never deliver the promise. 2 thumbs down for service!!