I am not sure of the pricing on selling items. I feel like I got a decent amount for a few items that I would just give to a donation center for free anyway. What's weird is their decision making about accepting items.In December I bought a dress at this same exact location for $12 ,I believe. I took the tag off but ended up not using it. It hung nicely in the closet untouched. I put it with my box to sell and they refused it. They sold it to me but wouldn't buy it? They say they prefer certain brands yet seem to pass on my expensive brands for lower price ones... So yeah it's odd and must be solely based on that employees opinions. Items I saw for sale looked really worn and used for the most part. And a bit higher priced. Doesn't make any sense to me. Honestly you would find nicer things at a yard sale. I was surprised by a lot of the things they were selling. Some were definitely nice but a lot were really worn out. I don't know how that happens when every review says they won't buy nice stuff haha!! The employees all could be a bit more outgoing and friendly. Would make it more appealing to become a regular customer. Whoever called to tell me my items were ready was really rude. I'll just stick to the bag sale.
Horrible and waste of time! Also a rip off, bought more than 10 pieces of clothing from me for 5$! All caters & Calvin Klein Will never do that again and would of took it back if they didn't mix it with another's persons. Never again
I shop at both Twice Upon a Time locations. They have name brands I would not be able to buy my kids if I had to buy new. My daughter loves going here. It's organized and clean. Its nice they have big kids clothing. Good service.
This store has been a blessing to our family. We always find items for our 3 kids. We sell items to Twice Upon A Time and realize they are going to try and sell it to others. We like the fact that we just drop it off and do nothing more. Their employees are always kind to me and my children!
Prices on the used clothes are more ridiculous then ever, I go mainly for the toys. I've bought only a few shirts with a descent price. The money they offer for equipment does seem like a rip off. I got quoted a price for a high chair, i forgot the harnest so I went home to grab it and when i took it back another girl was there and offered me even less money for it. There's a red head there that i can't stand that makes me not want to shop there.
Great experience! Such nice things at both their locations!! Love getting my daughters outfits there!!
Great customer service. Lots of name brands, and such great prices!! Love all their princess dresses & tutus they have!!
Absolute worst customer service of all time. Went in to do an exchange and came across 6 employees who weren't able to help me. While they waited for someone to help me, on of their managers was in the back joking and talking to other employees while the store manager was gossiping on the phone by the register..all while ignoring the fact that we were there and without offering assistance to her employees. I would never return. They were rude, they didn't know what they were doing, they treated the store like a social gathering with each other. Lack of management has a lot to do with this I'm sure. They were also unapologetic about this terrible experience. No one shop here.
EXTREMELY RUDE from the moment I walked in , snotty and made rude remarks ... brought nice , cute clean clothes , and a skip hop diaper bag used only a few times and an Infantino used once ...after being told to wait for a few min, I waited for an hour, then she told me she was going to give me $4 for the Infantino and 3 outfits. !! Im never setting foot in that place again , that rude employee should be fired! I wish I had her name to complain but I dont, I just know she was wearing gym style clothing and curly locks, tan skin. she said my skiphop diaper bag was dirty but it wasn't, just ridiculous , worst experience , made me soo mad to have wasted my time and gas to go there. I would rate zero stars but I cant submit unless I pick a rating .
The store is cute and very full of adorable kids clothes BUT the employees are rude,they told me something different over the telephone,and I left feeling like they were nothing but a rip off and a scam.I took the time to clean,separate by size,and match any sets together.I took six boxes of baby and kids wear plus other things like baby monitors,swings,walker and car seat plus bedding.They ask you to leave your items and they will call you in a couple of hours,with their decision.Well two and a half hours later they call,we go down and they tell us they do not want any of it because it smells like like smoke.Okay,maybe so but if the first box smelled of smoke,why continue to the six boxes? And why,after asking for them to be separated are they going to mix them up? "Condensing them down",is how they put it and this was their reason for one full box being empty when I returned. This consignment shop of used clothing is too high priced,their employees rude and I don't feel they were being honest about the empty box. If you do decide to sell there I would suggest counting each piece and having a complete list of what you leave behind.I am now re-sorting clothes and recounting them to match my list.I will let you know what happens next.For myself,I know I will NOT consider shopping or referring anyone to Twice Upon A Time.I wish I would have read these reviews before going down there,it would have saved me hours of my time and gas too!!!