We had a good experience being from out of town ..very helpful staff..being open on Saturday was a big plus
The staff is awesome and always friendly. The office manager, Leslie is always willing to help tenants when needed with prompt and efficient service. Her professionalism and kindness is greatly appreciated.
This company will always take advantage of your wallet and the side of the landlord. This company took my entire deposit (1500) when there was very little clean up to be done. They charged me for items missing that weren't and repairs for things that were already at the property. Considering that in one year the landlord made $18,000 this seems very unprofessional conduct on the part of Equity Group. We had a difficult time getting responses back from the company when we needed help and today we receive a letter that basically gave us the finger on our deposit. STAY AWAY FROM THIS PROPERTY MANAGEMENT GROUP!!!
WHO GIVES A 30 DAY NOTICE A WEEK BEFORE CHRISTMAS! !??? #LIPSONMANAGENT DON'T EVER RENT FROM #LIPSON #PROPERTY #MANAGEMENT THEY SAID BECAUSE LEASE IS UP. ..REALLY AND THEY WON'T RENEW. IF YOU EVER NEED A RENTAL DON'T USE THESE PEOPLE. THEY HAVE SERVICE PEOPLE WITHOUT LICENSES TO FIX REPAIRS IN HOME. THEY DON'T RESPOND TO EMAILS HAVE THEM ALL TO PROVE. AND ARE LAZY DON'T RETURN CALLS AND IF YOUR OUTSPOKEN AND COMPLAIN THIS IS WHAT HAPPENS. HOUSE ALMOST BURNED DOWN AFTER I TOLD THEM ABOUT FAULTY WIRING. SO GUESS FIRE NEEDS TO INSPECT
They do have reviews and they are all bad!!! The most incompetant business practices I have heard of!! Save yourself time and trouble..go elsewhere. They are horrible and dont treat anyone with respect! They have already one BBB complaint and now another..not to mention they are about to be sued for discrimination of handicap people. They yell at people when they make mistakes. They wont own their own mistakes..they put wrong address on reciepts, I suspect they are stealing from renters and landlords..thru lack of disclosure...bad business...period!!
I feel my parents are paying to much for our apartment because the lights don't work,we have no cold water in the kitchen sink and a lot of times there's sand in the water,there are so many issues with our place that it's not worth 650$ a month and they never come out to fix things tht need it and we have never had a porch light and the wiring isn't good either I really don't think it's safe to live here ...
I have rented a home from this company for over a year now and although they have taken care of some things there are many flaws. They have been courteous when I call for service however on several occasions it has taken weeks and even over a month to get things taken care of. (Being nice is one thing; actually taking care of what you say is what is important.)They have also been rude on occasion and have not followed through with what they say. For instance, the first winter I lived in the home I called the office late on a Saturday evening when I came home to a very cold home and a heater that was not working. I called the office at which point I was forwarded to someone "on call". I ended up talking to the owner (wife?). When I stated my issue and apologized for calling so late (the call was necessary because I have a wife and small kids and it was cold) she was rude and accusatory. After I confronted her about being rude and suggested that she not answer her phone if she does not want to take care of people she quickly changed her attitude. Furthermore, there is also a lot of miscommunication among the staff. I have called for an issue and then after no response or resolve for a period of time I called again and spoke to a different person who then wants to treat the issue as "new". It seems that this company seems to do the least possible in managing properties and I would not recommend them. Please note: Not all is bad, though. I do live in a nice, clean home. I can’t say this about all of their homes though. I happened to be at one of their other rental properties and I wouldn't want my friends and family living there!