R Lang Co
8240 W Doe Ave, Visalia, CA 93291
Established in 1967. R. Lang Company manufactures a range of screen and fabricated products. The Company produces products under the trademarked names of TRU-FRAME and Roll-away. Its TRU-FRAME product line contains a range of fabricated products that includes greenhouse windows. Skylights. Window screens. Grilles. And security and sliding screen doors. The Company'S VIEWGUARD security screen doors provide protection and clear view of the outdoors. It also features HEAVY-DUTY extruded aluminum grille. Which provides a visual deterrent and effective protection against intruders. The Company'S products are available in bronze. White and other customized colors. R. Lang Company has a more than 80.000-SQUARE-FOOT facility in Visalia. Calif. And maintains various IN-HOUSE engineering and machine shops.
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Fax: (559) 651-1768
Mon. to Fri. 8:00AM to 5:00PM (PST): (800) 677-5264
Defective windows and very poor customer service. I bought a ~$800 garden window from R. Lang. After one winter in the SF Bay Area, the window leaked water. They have a 20 year warranty on the windows we bought but still wasted a lot of our time arguing that this was not covered under the warranty. After a lot of wasted time with their customer service, they finally sent someone out to look at it. It turns out the screws and other metal parts were corroded and they replaced the small number of parts. A few years later, we could not open the two side windows. It looked like the same corrosion problem with metal parts in the lever that opens the window. Again, we wasted a lot of time with R. Lang customer service and they told us they would only come out for service if we signed a form agreeing to pay for the service visit if the problem was not within the warranty. Conclusion: Don’t buy these windows from this company. The windows are defective and they don’t take responsibility for fixing them.