In mybook® Shopping Collection (edit)

Added to your shopping collection.
Removed from mybook!

We took this business out of your shopping collection.

Sponsored Links
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

MonClosed
SunClosed

Payment method
all major credit cards, amex, master card, visa
Neighborhood
Central Visalia
Categories
Formal Wear Rental & Sales, Bridal Shops, Women's Clothing, Wedding Supplies & Services
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Diana C.

09/10/2014

Overall
Rude! Rude! Rude!

This place is not worth going. I felt very I welcomed from the moment we walked in there. The older lady that works there is extremely rude. She was short with her answers and not very friendly with kids. We asked to see a certain dress but in a different color and she went to the back and brought us one that was in a clear bag. My sister tryed touching it an she rudely backed up and didn't let us touch it. I do not recommend this place to any one.

avalidcustomer

04/06/2013

Overall

I went into Brides n maidens in search of a prom dress. I was immediately greeted when I walked into the store and asked what I was looking for. I was then showed the rack of prom dresses and chose a couple to try on. The lady who helped me was very honest about how each dress looked on me. After going to other bridal boutiques I decided that Brides n maidens was definitely the most customer friendly. Needless to say; I walked out of the store with my senior prom dress an hour later. They also make any alterations for a small fee and have payment plans for those in need.

catloverof4cats

04/03/2012

Provided by Citysearch - 
Overall
Would NOT Repeat Business Here

The staff started out with the sale very friendly, offering help in picking out my wedding dress. But once the dress was paid for, the customer service ended. The person in charge of alterations doesn't speak English. Although another employee translated, there was a terrible disconnect in the communication. I had to ask and return for 3 additional fittings for multiple repairs that had been asked for on the dress since it was picked out 3 months earlier. Each time, I was promised a phone call within 2-3 days to notify me of my dress being ready. Phone calls were not made as promised and when I phoned the company and left messages, the calls were not returned. I had to go into the store to get answers, and each time, my dress had not been touched since the last time it was looked at. Their reason was they were busy and it was over the holidays. My dress was also never pressed despite having to ask twice, after each of the last two fittings. I ended up taking my wrinkled dress, irritated and frustrated that I couldn't get them to fix my dress to make it look presentable for my wedding.

marleylover

09/16/2010

Provided by Citysearch - 
Overall
Brides N' Maidens are lifesavers! AWESOME customer service

I had a wonderful experience at Brides N' Maidens, I am so thankful for their open mindedness to customers in a bind. I had a terrible experience with another bridal ""boutique"" in town and ran to Brides N' Maidens where the manager was a huge help and truly cared about my prediciment and my brides maids! We got the dresses on time and altered just in time for my wedding! It turned out beautifully. thank you brides and maidens staff for being so helpful!!!

lwitt005

03/22/2010

Provided by Citysearch - 
Overall
Terrible Service

I ordered a bridesmaid gown from Brides N Maidens. I was fitted for a size 0, but they ordered a 2. When the dress came in...surprise it didn't fit! When I asked them why they ordered me a 2 instead of a 0 they said that sometimes girls gain weight and I should make an appointment for alterations. They were very rude about it. One girl walked away to help someone else. Another lady then came to help me. This is apparently how they get you to spend more money at their shop. I opted to take my dress to another place to get it altered.

mad bride 2be

09/24/2009

Provided by Citysearch - 
Overall
DO NOT GO TO THIS PLACE!!!

I'M A BRIDE TO BE ON SAT.I WENT TO BRIDES N MAIDENS TO GET MY DRESS MY DAUGHTERS DRESS AND ALL 5 OFF MY GIRLS DRESSES.THEY ORDERED THE WRONG DRESSES.THEY SIZED ALL THE GIRLS 4 SIZES BIGGER THEN CHARGED THEM MORE MONEY.THEY NEVER COULD TELL US WHEN THE DRESSES WOULD COME IN.THEY WERE VERY RUDE EVERY TIME ANY OF US WENT IN THERE.THEY SNAGGED MY 5 YR OLD DAUGHTERS DRESS.THEN SAID ""OH WELL"" AND THEY BURNT MY WEDDING DRESS WHEN THEY PRESSED IT,THEN CHARGED ME $40 .THESE PEOPLE ARE THE REASON WHY BRIDES TURN INTO BRIDEZILLAS!!! I'M ALSO WRITING A LETTER TO THE EDITOR AND GOING TO THE CHAMBER FOR THIS.I JUST THOUGHT I SHOULD WARN ALL OTHER BRIDES TO BE ON HERE BEFORE THEY MAKE A BIG MISTAKE .

Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback