Very friendly and helpful. I love the fact that Dena Tilley comes to work in the center on a part time basis. I love that they have female medical providers in addition to male providers.
Every time we go in the Dr here is very friendly and professional. He explains things to me and then in a way for my daughter who is 4-years old to understand. I'm so glad I found him as my daughters specialist and will continue to come here!!
very rude doctor....my son was having a physical for sports and my 5 yr old son asked for a sticker,the doctor said very bluntly "no you wasnt the patient keep walking"
Receptionist gave me wrong information and I ended up wasting an hour and a half of my time. Doctor was prescribing medication before it was confirmed what was wrong with me. If I didn't have a good head on my shoulders,I would have wasted more time and money. Staff was friendly, they gave me a refund, but the overall professionalism disappoints.
I registered my appointment online and was called withing 5 minutes and told when to come to the office. Once there, I was taken to the room and greeted by a nurse and then the doctor followed shortly. I was in and out in 30 minutes. This is a very nice facility and the staff was excellent and so kind. I would recommend highly!!
I have been to this medical office twice. Once to be signed off for a Workers Comp Claim. Was in and out in a few minutes. Everyone was friendly, it was clean, and I was impressed. The second time I took my adult son with a bad knee injury. He had just injured it. I called ahead and asked how busy they were, and ask about x-ray facilities. When I got there and asked for assistance to get my son out of the car, I was immediately assisted with sending someone out to the car to him to check him out, and was given instructions to go to the Court Street clinic for x-rays. They were expecting us and there was no wait. In and out in 25 minutes. We returned to Sequoia Prompt Care and my son was assisted inside the Clinic with a wheelchair. My son received excellent care promptly. The entire staff was friendly, caring, and very professional. I've recommended this Clinic to family and coworkers.
This place is AMAZING!!! I will NEVER GO TO EMERGENCY AGAIN!!! I broke two ribs and walked right in to an exam room without even sitting down in the waiting room! The nurses and doctor were the kindest and most sympathetic I have ever seen in my entire life!!! The X-rays had to be taken at the other urgent care because they do not yet have an X-ray machine yet. That was the only downfall, but I will still go there in the future even with a broken bone and happily get the X-ray elsewhere! I truly cannot express my gratitude to them enough for their caring and concern! They even called me the next day to check up on how I was doing AND they sent me a get well card about a week after that!!! This place is UNBELIEVABLE!!! Oh, and I forgot to mention this was all taken care of by my health insurance (Blue Cross) with my only paying my office copay of $40!!! Had I gone to The ER, it would have cost me a $500 emergency room copay (which is standard for emergency room visits)!!!!