Took my 10 year old drapes for cleaning. They werent that unclean, just dingy so I was nervous they weren't going to come out well. The kind girl working there told me she would make sure they were taken care of and made me feel reassured. I got them back a week later and they look brand new and they gave my discount coupons just for asking! I found my new cleaners I can trust!
I took my drapes in to be professionally cleaned. I got them home and realized they had shrunk 5 inches. They use to be 84 inches long and now they are 79 inches. The cotton lining hangs down below the drape. The owner refuses to talk to me after several attempts to contact him. Very bad business practice.
I dropped off a few work pants and a work shirt only to go back 3 days later and find that they were given to someone else even though only I had the receipt for them. They claimed it was my wife who went in their and pointed at my bag of dry cleaned clothes, claimed it was her husbands, so they gave them to her. Funny thing is I'm NOT EVEN MARRIED and my girlfriend never stepped foot in there. They refused to acknowledge they made a mistake and gave my clothes to the wrong person. Now I'm out about $300 to buy new work clothes when the ones they lost were only bought recently. RUN AWAY FROM THIS PLACE PEOPLE!!
i wouldn't give this place one star! they damage your garment & refuse to pay. am i allowed to refuse to pay? Awful store policy to treat a paying customer with such disrespect. just take my product, damage it, act like its to be expected, & offer to do it again for free. why yes! thank you! HAAAA! 22 years in business screwing people over not cleaning
This place didn't do a good job with my clothes. I took a coat and it didn't seem like they had cleaned it at all it still had the same stains. Then I went again and took my husbands coat, it seemed fine but when I was taking it out of the bag it was full of cat or dog hairs!! I called them and they said to take it back but were very rude the lady even hung up on me. I went and all they did was clean it with a roller. I was out of there very mad! I will definitely not go there again!!!!
I brought my pants for alternations. They had them for over 2 weeks..They told me that they would be done in 2 days. I went back to pick them up and they couldn't find them. The girl working couldn't speak english. handed me a cell phone at the window to talk to owner who told me she was eating now, come back later. I went back later in the day and they had found them but hadn't done anything with them. I asked for my refund (you have to prepay) and give me my pants. They wouldn't give them back to me. Told me they would be done in 10 minutes. I came back 3 hours later and they were done but they didn't offer any kind of discount or anything. They were rude. DO NOT GO HERE! They are mean people and not responsible with your clothes
I had an on going problem that lasted about 3 weeks regarding some silk Tommy Bahama shirts. Two of the shirts had the same stains like they were never cleaned and one of the shirt's pressing looked worse then when I dropped it off. They explained that sometimes they use to much steam while press them which causes the embroidering on the back to look wrinkled. The seams, sleeves were also wrinkled. It looked like it was put into a washing machine and not dry cleaned. They never fixed the problem and one of the shirts still had the Little red tape indicators next to the soiled spots. The shirt was obviously not cleaned again. I took the shirts one hour martinizing on Main st and they fixed all the problems. They charge more but they're consistent with good work.