I love Bank of the West. Their PR cannot be beat. I walk in and they all greet me by my first name. They helped me through the death of my husband; helping me set up new accounts, etc. I won't go anywhere else.
This bank has the worst customer service ever! Beginning with an older lady named Teresa, omg I have never dealt with such a heartless person. Too bad our car loan is through this awful bank! Chase is a great bank...and have feat people. I recommend that bank.