I enjoyed my stay there and I will recommend it for anyone I know visiting VA Beach. The hotel was clean and the staff was courteous and professional.
Bed bugs & some other nasty bugs tore me up!!! Having a hard time getting refund. Lawyer is next step. Beware!!
If I had based my stay on the reviews of this hotel i would not have stayed but because i have stayed at this hotel many times i booked our vacation again this summer, we were told last year that they were going to be doing renovations and we could see from this visit that they have made an attempt and it seems to still be a work in progress. The room was clean there was some new editions and there also was some things that they was still working on. The staff was very helpful we didn't ask for much but what we did ask for it was given with a smile, they were very accommodating. I had asked for the double balcony room which put us right next to the stage and oceanfront we were from one balcony to the other. Having said all of that the only problem i have is the bathtubs they should make or purchase them with non skid and install something inside the tubs to grab a hold of. Our vacation was the first week in August for husbands birthday and we err enjoyed it will definitely stay again. Two employees that stood out and was very accommodating was Luis and Veneta (she worked on the 5th floor.). Bonita Stewart, Fredericksburg Virginia
We had a staff retreat and stayed at your facility 5/18/17. I was one of two out of 18 in attendance that did not get a ocean view or ocean front room. that was requested for all. The rooms are tired with furniture updates needed. We had a cocktail hour at the Sky Bar but no appetizers came; supposedly a mixup in the kitchen. The blender was broken and the orange juice was not real orange juice but rather Ocean Spray orange drink. Awful screw drivers were the result. The staff did not have our dinner reservations correct. Our 8pm reservation ended up at 8:45 shuffling to find accommodations. One poor waiter was assigned to our tables. I requested lemon with my water and the poor waiter brought 2 slices of lemon on his tray that he brought drinks on. He handed me the slices individually. They were not in a bowl or plate but rather he handed them to me. Needless to say they were not used by me. We finally left around 10:30 from the restaurant. Te food was good when we finally got it but it was one of the worst dinner arrangements I have ever been involved in. It was awful and poorly executed. To be referred to as the nicest hotel on the beach, I beg to differ. The staff was very pleasant but the management was something to be desired with all the errors that occurred. Very disappointing experience.
Great!Me and my family truly enjoyed our time there. We hope to return again this year
This place is totally disgusting.They should charge the roaches rent.No towels,no hot water,dirty sheets,crack head neighbors,I would rather sleep in my car then stay there.While unloading our car my husband got approached by 2 hookers and a drug dealer.This place sucks!
I have used America's Best for 5 years and have always been completely satisfied. The technician is always prompt with appointments, and is very honest with his work. I just had a new heating/cooling system installed - the workers were very pleasant and respectful of my home. I was given the cell number of the technician in case I ever had any questions. I highly recommend this company! A+
Great location, great price, for off season, wanted to book a room during the summer months but the price quoted was to rich for my blood. The front desk staff was friendly, and the staff during breakfast was pleasant. Even through it was cool outside, the staff allowed my wife and I to watch the parade from the lobby, which was cool.
Have stayed at a couple of hotels in Virginia Beach. This one is the best! We stayed in corner room 901. Two balconies, huge walk in shower, just a really nice room and great view. Hotel staff are all very friendly and keep up with cleaning the rooms, halls and elevators. Melissa was very helpful with restaurant suggestions. Jovian (I know I am probably not spelling it right, and I'm very sorry for that) at the front desk was also very nice and helpful. Breakfast was very good with lots of choices and a different meat every morning. It was a very nice stay with no complaints whatsoever. Thanks to everyone for making our vacation great. If we come back your way, will be sure to stay here.
Our experience at Comfort Suites was fantastic! The staff were genuinely kind, accommodating and always met us with a smile. Our room was VERY clean. Didn't feel the need to "re-clean" before unpacking. Slept well in the comfortable king sized bed. Our room was on the 3rd floor, end, and noticed no noise disturbance. The breakfast area was roomy, clean and well stocked. Although we didn't utilize the outdoor pool due to the weather, the pool area was beautiful. It was very relaxing to sit at the outdoor gas fire ring during the evening. My husband noted that all safety equipment (extinguishers, door closures, etc.) were all up to date, evidence that the building is properly maintained. We were able to walk or bike to all our favorite establishments and will definitely be staying here in the future!