Metro PCS has the worst customer service. I have been with them for over 3 years and every time I try to get any customer service out of them, they tell me I'm SOL or they try to sell me a new phone because the one they sold me 6 months earlier doesn't work any more. I just upgraded to a new phone 2 days ago. Now it doesn't work. They are now telling me that I'm SOL.Their connection service sucks too; always dropping calls and noisy connection. People whom I've called also tell me that the connection is scratchy and unintelligible. Costumers beware! Stay away.
I came in to look at an HTC 530 because I had an HTC 626 and wanted to see how the 530 compared. They are very similar, and the 530 has more storage space. I bought it and am quite pleased. Also, Jose had great customer service and was quite knowledgeable about the smartphone industry. Everything about my visit was what I hoped for. I would go back for a future purchase.
BEWARE conartist he charges yu for stuff he tells you is free don't go here drive past it HASSAN IS A LIAR
Not having a lot of knowledge about gigabytes, why my phone was running out of space, I was able to come to this great little store. These guys take the time to explain so you can understand. Their rates are very reasonable, service has been same day on some, waited for parts on others. I've been able to go back and ask a question and they are very happy to help out. If you don't know a lot about your phone or iPad, having problems like I was, this is the place to go.
Not Recommended...Had my cell phone 5 days couldn't fix and charged me $50...wtf. Would give a negative rating if I could
Fast service , great price, and friendly customer service! highly recommended!
For having the best "service" in regards to cell service, the customer service here could use some improvement. The folks here are inattentive and almost robotic when it comes to serving customers. They have little to no personality and can at times come across as rude. You must be patient while in here because they are in no rush to help your needs. BOO!