I'm writing to commend and recommend Debbie at Gem Tailors for her excellent tailoring and wonderful service. She really came to the rescue when I need altering to a dress for a special event- I would not have been able to wear it to the Emmy awards without her, and I joke but I mean it, really- we won! Must've been the dress ;-)
10347 Warwick Blvd Ste BNewport News, VA 23601
From Business: Our owner was inspired to start Heavenly Stitches to honor the memory of a close friend who passed away recently. This dear friend encouraged her to start her own…
Every thing perfect*************have been doing business with this tailor for years, always perfect !!!!. If every one new there stuff like these people!!!Bill WatsonEastern Shore, Virginia
Oky is great. Quick, quality work at a reasonable price. She's handled difficult uniform issues for me as well as dresses and regular clothes for my wife.
I have been taking my shoes to Tops Tailor to get my shoe full sole lifts that help correct my 1" leg length discrepancy. The craftsman who works on my shoes does such a fabulous job each and every pair I take in, even when other professional cobblers have said they couldn't do it. His pricing is extremely reasonable and although I have a prescription from my orthopedic surgeon for my shoes, he does a better job all around than the durable medical equipment companies listed on my medical insurance plan. I have been tremendously satisfied with each encounter and the customer service is 5 star! We have a big event tomorrow and I was able to drop off my formal gown for alteration/repairs. The dress and dress shoes were completed in 1 week even though they were closed for a day due to the ice storm. The seamstress did a fantastic job and my dress fits perfectly! The pricing for the alterations was below the original estimate, professionally tailored with great customer service and friendliness. I will continue to bring all my shoe repair and alterations to Tops Tailor!
They fix clothes very good.
I LOVE HOW YOU FIX MY CLOTHES����
I've been taking my alterations to this place for at least five years and always satisfied! Excellent service!
Very poor service. My order was forgotten about twice, and after waiting almost a month to get a very simple order completed, I was received with an act of ignorance, empty excuses and no compensation for their failure. I will never use this tailor again.
PLEASE DO NOT GO HERE!I beg of you. The place is so unorganized and there is another terrible review on here. I wish I would have listened to the other reviewer.The lady who runs it is never there. She is always "under the weather" with some crazy sickness. I had to ask for her personal number in order to actually get a hold of her. I wanted her to alter my wedding dress that someone gave me. It was to be hemmed 1/2" at the bottom, the loose beads tightened and well as the buttons running down the back. We decided to let out my dress half an inch. I also asked her to fix the hook and eyes on the back so I could dance without my train getting in the way. When all was said and done it cost me over 300 dollars. Here's where it gets upsetting.It took me forever to get a hold of her to pick up my dress. I went in twice to get it and it was never done. There was always "something else" that needed to be fixed. She finally called me to tell me it was done, but I was at work so I had a bridesmaid go and pick it up. Everything looked okay from what I could see through the bag(which she wanted to charge me $25 dollars for a piece if cheap plastic), so I did not bother trying it one again as the wedding was only a week away. Big mistake on my part! We were taking pictures with my bridal party and I wanted to hook the train up so it wouldn't drag along the floor. There were NO hook and eyes ANYWHERE on the dress. The beading was never tightened and the buttons were loose. Worst part? We found 2 needles and threads STILL HANGING from the back of the dress!!!!!!!! I could not believe it. It showed no sign of ever being let out either. I'd like to think that that is her expertise showing, but i'll let you be the judge of that after all of the other stuff that happened. Thank god I purchased a reception dress so I could get out of that dreaded thing. She claims to be some amazing tailor that will make everything great, when in reality she just wants the money and easy job. PLEASE DO NOT GO HERE. There are much more reputable businesses out there. I just wish I would have found them sooner.
Called Ana, wanting to get 2 patches sewn "while I wait" - wasn't a problem at all. 1 hour later, I picked up my item without issue. very reasonable pricing.