Mike helped my husband and I get a great deal on our mattress and delivery was speedy!
5133 Virginia Beach BlvdVirginia Beach, VA 23462
From Business: Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mat…
3750 Virginia Beach Blvd Ste AVirginia Beach, VA 23452
From Business: The Original Mattress Factory offers top quality mattresses that we manufacture right in our showrooms. We have eliminated the middle man so you can get more matt…
Great service! The sales person was very knowledgeable and we saved a lot of money by going to mattress firm!
I recently moved to the area and was in need of a new mattress. After a good bit of research, I decided to try this store as I had heard they provided good quality within a young professional's price range.I was a bit confused about there being two different store locations within a mile radius of each other, but was told the company recently merged - so mystery solved there. I was helped by Sarah, who as the manager repeatedly told me, was in training, but I would have never known. I felt she was knowledgeable and professional, and her being closer to my age made me feel more at ease and less pressured to purchase something significantly out of my price range. There was definitely a vibe of "used car salesman" that I had never known also applied to mattress stores (considering this was my first time buying one). I guess that must be pretty standard but seeing how I repeatedly said that price was my main buying factor, I did not need to hear all of the additional features and add-on items I could buy to make my mattress impervious to liquids, spills, dust mites, etc etc. I also declined the delivery fee, as it is a flat rate, and my new place is so close I could practically carry it out of the store. Sarah helped me try out different pillows and mattresses, and made the process enjoyable and not stressful. I ended up spending around $600 on a full size bed with the box spring and all fees, which was more than I walked in hoping to spend. However, they made me feel confident I had made a smart purchase for the fact the bed would last a long time and that I would be getting the best mattress for the way I sleep. So no complaints there. The financing process was a piece of cake, and all in all, I walked out of the store feeling like I had made a smart decision, especially knowing I can come back to the store with a comparable bed advertisement and they will match the price even after I have purchased.
My husband and I spent an entire day looking around at different mattress stores and finally ended up at Mattress Discounters (Mattress Firm Owned). At first, we walked in and we were a little confused because we had never been in a discount store before. You can buy either the beds on the floor for a 50-80% discounted price or you could buy brand new. We decided that we didn't care for any of the floor beds and instead priced a brand new Tempurpedic Rhapsody Breeze with Ergo. The sales associate Ethan Nelson did everything in his power to get us the most discounted price he was capable of. He ended up getting us the bed we had been quoted at numerous other stores for $1000.00 cheaper than any of the others. We were completely sold! Not to mention, the bed arrived that night, 4 hours after purchase, and was set up for us. I cannot tell you how completely satisfied we are as customers and will recommend this store and the associate to our friends and family.
Ricardo was amazing I don't think anyone could have made the process any easier he helped me to feel completely at ease and I ended up with an amazing matress well within my budget. I recommend them to anyone.
We needed a matress but we didnt think we cpuld afford it....we went in unsure and left with a whole bed set with a great pay plan no credit check and to top it off our salesman ricardo was so patient and sweet and he really did help us in every way!!!