Roto-Rooter Plumbing & Water CleanupAdd to Favorites
509 Viking Dr Ste BVirginia Beach, VA 23452Map & Directions
Saved to Favorites
Please contact the business for updated hours/services due to the COVID-19 advisory.
$60 Off 24/7 Emergency Zero Contact ServiceSchedule Appointment
|Mon - Sun:|
We had clogged drain lines backing up into the house. Called Roto-Rooter and a technician was at the house in less than an hour. James McMillian came into our home and was very professional and courteous. He explained the problem we were having and what he would be doing to correct the issue. After his work was complete, everything was functioning like normal. We really appreciate the promptness and professionalism displayed by Roto-Rooter.
Had a clogged drain pipe in the tub. I initially tried to unclog it myself with a wire hanger. The wire hanger wound up breaking off in the pipe. After calling roto-rooter, they arrived, got the broken wire hanger out, and cleared the stoppage in my drain in less than 30 minutes. Quick & Professional. A+++++
A few weeks ago we were unfortunate enough to have a complete clogged sewer line. The first plumber to come out was unable to clear the clog. I then called Roto-rooter and Dave #5131, he came out to find the location of the blockage and the route of the line underground. Dave worked all day and into the night (10:00pm) in the cold rain by himself. I can not say enough about Dave's skills, his tenacity and his professionalism. I really felt like he was the star on the TV show "Hidden boss". Dave performed with dedication of a company owner, he truly was our hero with our big messy problem. I can not say enough about him, these days it is hard to find someone with his skill level and get it done attitude. I will always call Roto-Rooter if this type of situation occurs again, and of course request Dave be the one to help us out.
Roto-Rooter provided prompt and professional service. Gary conducted a thorough assessment of our problem, provided a clear and concise explanation or the most efficient steps to resolve the problem, and set about doing his job professionally and neatly. We are completely satisfied with his work.
Had a stubborn clog in my kitchen sink (dual sink w/ disposal on one side). Tried the popular liquid clog remover with no luck. Went out the next morning and purchased a 25' snake auger, but still didn't reach the clog. Frustrated, I called Roto-Rooter and they sent someone out within the hour. I explained what I had done thus far, Shawn identified the problem and fixed the issue in no time at all. He provided several good tips to help avoid this problem in the future. The fee was a little more than I expected, but then again I haven't needed the services of a good plumber in quite some time. I'm very relieved and satisfied with the service you provided, thank you.
I had some drainage issues with flooding in the home. Setting an appointment online made things a lot easier. My tech (Shawn) was outstanding he was early for the appointment . He was very thorough and explained things very well. He got me up and running very quickly . He also contacted another coworker to have him come out and make sure that I didn’t have any water damage under my floors and behind baseboards that tech was at my house before Shawn was done with his portion. I am glad that they checked for water damage better piece of mind knowing everything is ok. I am very pleased with their work and professional manner. I will definitely use them for all needs in the future as well as recommend to friends and family. Thanks for all your help
Our main sewer line backed up into our house and we had sewage pouring from the ceiling of our den. We called Roto Rooter to help us.The gentleman that came out was initially very nice and explained that our toilet paper was the cause and he snaked the line out. He stated that we had a 30 day warranty and if he was called back and noticed that we used the same toilet paper that our warranty would be voided. We listened and changed toilet paper brands immediately. A week later the sewage started to come up from our toilet on the ground floor. We called Roto Rooter and another gentleman came. He wasn't able to come until around midnite. Because it was so late and our children were already in bed, he told us that he''ll send someone back out in the morning to look at it in the morning. We agreed and unfortunately the first gentleman returned. I say unfortunately because he was very rude the second time. While he was here I asked him why we only received a 30 day warranty on the service since we were home owners and he turned to me in the most evil and condescending way and said "I shouldn't have given you anything!" Unlike the first time he arrived, I was alone with him without my husband. He took advantage of that situation. I was frightened and unfortunately didn't speak up for myself. Because we were going through so much during that time, I pushed the weird conversation out of my head. Since what happened has returned to me, I can't get it out of my mind. I know his name and I remember his van. I'm asking anyone who decides to use this company to make sure that 2 or more people are available to witness Roto Rooters plumbing representatives, especially if their name is Sean/Shawn
So we noticed about a week ago our plumbing was backing up, so I called roto rooter and they came right out and gave us a free estimate and then today it started backing up even worse so I called them back out and Chance was our expert and he was fantastic did everything in a timely manner and was very friendly and helpful! Everything was done perf cult and we now have a drain system that works! Thank you Roto Rooter! The best part was his bumper sticker it said #crapchaser lol just made my day!
Never having used Roto-Rooter before I didn't know just what to expect. You can imagine my surprise when Service Technician, Chance Davies arrived at my home earlier than expected. Mr. Davies introduced himself to me and explained the basic procedures he would perform to resolve my issue; stoppage/blockage in main drain line going from the house to the street. He fully informed me of the charges for this service call and what the fee would cover. His professionalism was evidenced by his neat uniformed personal appearance and having the right equipment and tools necessary to "fix it right--the first time"... He thoroughly evaluated the stoppage in the main drain and commenced to resolve it. His work was accurate and precise. He made a point of keeping me fully informed throughout the entire procedure. I could not be more satisfied or pleased with this entire experience. I can say without reservation that Roto-Rooter in Virginia Beach, VA has without a doubt gained another loyal customer. Who will gladly recommend Roto-Rooter to his friends and neighbors.. Again, thank you Mr. Davies solving my problem. Regards, Richard B
On Saturday, January 3, our entire house started to back up, room by room -- first the addition, then the kitchen, followed by the main bathroom ... I tried some Liquid Plumber, but to no avail. I contacted the folks at Roto-Rooter in Virginia Beach, VA, and they sent a service technician out right away. Our technician, Shawn Prunty, cleared all the lines, took care of the "clogs" and explained how to prevent problems like this in the future. Shawn was courteous, efficient and informative. Thank you for taking care of our plumbing needs. Eileen Scheurich and Ellen Soucy
My wife and I live in Virginia Beach. We were beginning our wedding anniversary/ vacation week when a leaking Quest pipe problem reared its ugly head. I called Roto-Rooter, and they sent a professional tech named Patrick out to us who was able to diagnose the troubles within minutes. After reviewing my options, I had him come back the next day. He was skilled, knowledgeable, courteous, and accommodated our situation in less time than estimated. Roto-Rooter has an asset with Patrick bending over backwards to get the job done right once. But that's probably par for the course with this technician as all other staff at Roto-Rooter. Stellar performance coming from a company that is committed and dedicated to excellence, and setting the bar at a place where other companies only dream of reaching. Thanks Patrick, and thank you Roto-Rooter!