Potts N Paints 123
1789 London Bridge Rd, Virginia Beach, VA 23453
Phone: (757) 403-3373
No coupons available
They seem to have a large selection of product. Yes it is family owned and operated, however the son that operates the place is unorganized, rude, lacks knowledge, and is quite disrespectful of the clientele. My daughter had a birthday party there 15 months ago. The party was,....ok. We we're not able to get in to set up on time. The party was slow moving and they lacked creativity to keep the kids interested for the 5-7 year olds we had. The plate that's included in the party is a good idea. However after being promised it's return in 3 months....15 months later we don't have it. The son has told me to understand they do tons of parties so they have a lot of plates. I did tell him that they shouldn't offer things if they cannot keep up with the demand. He got mad and told me it was "free" because it was included in the party package and I shouldn't worry about something free. I have called and visited several times every month since the 3 month mark after the party. I have sent several emails requesting that the owner Jodi (the boys mother) call me immediately. No return calls...no return emails. It's a fantastic idea to do a paint pottery party ....but please take your hard earned money to a different pottery place. We have been to other pottery places since this experience and been to two birthdays at other locations and they went much smoother and my daughter and son had more fun. I'm all for a family owned/operated business and supporting my community, but you must maintain a good reputation and have knowledge of operating a business appropriately.