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General Info
If you?re looking for a heating and cooling expert, we?re here to help. Keeping your H.V.A.C. systems in working order should be worry free, and should never be hassle. We have expert specialists to take care of all your H.V.A.C. needs. We are equipped to handle your routine maintenance and emergency repairs, so you're never left out in the cold-- or the heat. If you need air conditioning installation or repairs, heating system maintenance or someone to assess your indoor air quality, we have a specialist that can help. Contact us today to put your H.V.A.C. issues behind you.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
  • Air Conditioning Repair & Installation, Heating Repair & Installation, H.V.A.C. Services, Residential Heating & Cooling, Preventative Maintenance, Equ
Brands
Trane
Payment method
amex, debit, discover, visa, master card
Location
Y
Neighborhood
Holland
Accreditation

Trane Comfort Specialist

Categories
Furnaces-Heating, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Air Quality-Indoor, Construction Engineers, Fireplace Equipment, Fireplaces, Furnace Repair & Cleaning, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems, Heating, Ventilating & Air Conditioning Engineers, Professional Engineers

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tickled

03/07/2013

Overall

Recently my 3-1/2 year old unit went down so I called a new company because I have been dissatisfied with the company that installed...



I called MSCO!!! They scheduled my service call around my schedule. the technician diagnosed it as a bad board and made a temporary repair in order to keep us warm until they could get the part. Turns out the system that the other company installed was older then 3-1/2 years, the board was not available and the original company never registered the warranty. They sent out a consultant to discuss my options; he was very knowledgeable and and never pressured me. I opted to go with a new Trane system. MSCO installed the new package system and even made some minor repairs to my duct system!



To sum everything up... Everyone I talked to from the office personnel, the technician, the consultant and the installation crew were polite and professional. I could tell I was dealing with a company that knew that customer service is the most valuable asset.