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        (757) 486-6600CallVisit WebsiteVisit WebsiteMap & DirectionsDirections4153 Virginia Beach BlvdVirginia Beach, VA 23452Write a ReviewWrite Review

        More Info

        At Mark Gonsenhauser's Rug and Carpet Superstore we will not be undersold ! Our price match guarantee offers the most competitive prices anywhere. If you find a lower price we will meet it. (Applies to in stock only. Not valid on previous orders.)

        General Info
        Established in 1936, Mark Gonsenhauser's Rug and Carpet Superstore is Hampton Roads oldest and largest Oriental and Decorative Rug & Carpet showroom! We have 20,000 square feet with 10, 000 Rugs! We have an extensive selection of Carpet to fit every budget and lifestyle. We also have the largest full service in house Cleaning, Repair & Certified Rug Appraisal facility in town.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Rug Cleaning Department: (757) 333-1010

        Services/Products
        Decorative & Oriental Rugs Traditional Rugs Contemporary Rugs Transitional Rugs Machine Made Rugs Custom made Rugs & Runners Carpet Installation Rug Pads Rug Cleaning Rug Repair & Restoration Rug Appraisals Complimentary In Home Design Consultation Rugs on Approval Pick Up & Delivery Gift Certificates Financing Rug Resale Service Specials & Promotions
        Payment method
        visa, mastercard, amex, discover, all major credit cards, check, debit, financing available, paypal
        Location
        One Mile east of Town Center. We are directly across from the Virginia Beach Central Public Library, located on Virginia Beach Blvd.
        Neighborhood
        Little Neck
        Amenities
        Free and plentiful parking.
        Languages
        Dutch, English, German, Spanish
        Accreditation

        Better Business Bureau

        Carpet and Rug Institute

        BBB

        Associations
        Mark Gonsenhauser is the only Certified Rug Appraiser in Hampton Roads and has been certified by the Oriental Rug Retailers Association of America.
        Other Link

        I Got Your Rug!

        Categories
        Carpet & Rug Repair, Carpet & Rug Cleaners, Carpet & Rug Dealers, Carpet Installation, Rugs
        Other Information

        Services: <div> <ul> <li><strong>Decorative &amp; Oriental Rugs&nbsp; </strong></li> <li><strong>Traditional Rugs&nbsp; </strong></li> <li><strong>Contemporary Rugs&nbsp;</strong></li> <li><strong>&nbsp;Transitional Rugs&nbsp;</strong></li> <li><strong>&nbsp;Machine Made Rugs&nbsp; </strong></li> <li><strong>Custom made Rugs &amp; Runners&nbsp; </strong></li> <li><strong>Carpet</strong></li> <li><strong>Installation&nbsp;</strong></li> <li><strong>&nbsp;Rug Pads&nbsp;</strong></li> <li><strong>&nbsp;Rug Cleaning&nbsp;</strong></li> <li><strong>&nbsp;Rug Repair &amp; Restoration&nbsp; </strong></li> <li><strong>Rug Appraisals&nbsp; </strong></li> <li><strong>Complimentary In Home Design Consultation</strong></li> <li><strong>&nbsp;Rugs on Approval&nbsp;</strong></li> <li><strong>&nbsp;Pick Up &amp; Delivery&nbsp;</strong></li> <li><strong>&nbsp;Gift Certificates&nbsp;</strong></li> <li><strong>&nbsp;Financing&nbsp;</strong></li> <li><strong>&nbsp;Rug Resale Service&nbsp;</strong></li> <li><strong>&nbsp;Specials &amp; Promotions &nbsp;&nbsp;</strong></li> </ul> </div> <div><strong><br></strong></div>

        Reviews

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        Steve E.

        07/18/2017

        Overall
        Expertise
        Professionalism
        Promptness

        My wife and I would like to express our pleasure in finding the correct rug during the past weekend tent sale. Mark and his staff were extremely patient and helpful in allowing us to view hundreds of rugs in which to choose from. Ultimately we feel that the correct rug was found for our dining room with the help of Alex Luongo. His expertise and knowledge was exceptional and we can not express our pleasure and enjoyment in dealing with this exceptional employee. Of course Mark was a pleasure meeting and it is rare that the owner takes such a personnel involvement with clients while helping us make a decision on a rug for our house. We definitely highly recommend Mark's store and his entire staff for their help, knowledge, kindness, and patience in helping us make our selection. Thanks again and we look forward to our next purchase.

        Donna & Steve Emrick

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        SS
        Steven S.

        03/24/2015

        Overall

        Elitist Snobs. Been there twice during their rug cleaning specials. The employee's walk around with their noses so high in the air I am amazed they can find oxygen. Both times I was there I was treated like a second class citizen and I can only presume it was because I was asking about the cost of repairs and such instead of just saying fix it. I had some fraying on one rug and wanted to remove the tassel on another. they wanted over $20 a foot to remove the tassel and bind the ends. Never ever again and I DO NOT RECOMMEND THEM.

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        gingermaryann

        01/20/2010

        Overall
        Excellent rug cleaning and repair service

        I had some of my Oriental rugs cleaned and repaired and I could not be happier! They did and outstanding job. Just as important was the way I was treated. Everyone is so nice and accommodating. It's hard to find that kind of service these days! I highly recommend Mark Gonsenhauser rugs.

        M. H.

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        Details

        Phone: (757) 486-6600

        Address: 4153 Virginia Beach Blvd, Virginia Beach, VA 23452

        Website: I Got Your Rug!

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