Da Notty Roots

I am new to the natural hair arena so I had no idea what I wanted; all I knew is I wanted my natural curl defined. My stylist recommended a coil out. All I can say is beautiful! I loved it. I had a good experience. The prices are pretty high but I believe you get what you pay for.

I got my locs started there I been going there every since ...I love the way my locs look every time .....if u want ur dreads or locs done right and good da notty riots is the place

Denise worked a miracle on my dreads. She is kind and very attentive to your needs. I will be back again

I visited the Da Notty Roots for the first time on a Thursday. Despite the environment not being completely inviting or comfortable, I was satisfied with the styling of my locs and the stylist who serviced me (whose name I cannot recall--Beautiful slim woman with colored locs and shaved sides). While paying for my service I scheduled an appointment for my daughter for which I placed a required $50 deposit for a style that costs $180. I had no problem doing that, as I understand the reasoning behind requiring a deposit. Unfortunately, the day before my daughter's appointment my mother suffered a ruptured brain aneurysm and stroke. Considering all that occurred, I still managed to call them and explain my situation and let them know I would not be able to make the appointment the next day. The woman I spoke to said that would be fine and to call back when I could reschedule.

With me practically living at the hospital and caring for my mom it was 27 days before I called back. I wanted to know what my options were because I wasn't prepared to reschedule as my daughter was now departing. A woman claiming to be the manager (Trisha) explained rather rudely that appointments usually have to be carried out within 30 days of the initial deposit. I told her that I understood and asked if she'd be willing to make an exception and allow me to reserve my deposit for a later appointment considering the circumstances. She quickly and adamantly said no. Her tone and lack of proper business acumen was very disconcerting.



As a businesswoman I say with confidence that a return client paying $180 plus for a style is far more valuable than a one-time payment of $50. Again, I didn't want a refund, only to reserve my deposit for a later appointment. This was the first salon I went to in 4 years since growing my locs as I've come to find that people that are good at "doing hair" are often terrible at business and simple customer relations. With that said, I will continue to style my own hair and find another salon with a little more class and professionalism for which I will gladly pay to style my daughter.

I got my caucasian locs done there a week ago and I'm loving it! I would definitely recommend this place. Friendly environment and they did a good job. My only issue was that too much wax was put onto the finished product and it was hard to get out and made my head greasy for awhile. So, just tell them to hold the wax.

I recently moved into the area from Richmond. I was worried because I didn't know anywhere that I could go to keep my locs maintained and was no longer interested in driving back and forth the richmond. When I came in it was a great atmosphere and everyone was very friendly. My appointment was with Jasmine who did a great job on my hair. She was very fast and my appointment was on time. I have officially found my new home for my hair and I'm very excited about it. If your in the area and need anything done to your natural hair this is the place to be.

My hair was a mess at the crown,bad twisting and poor choices with hair styling was my cross to bear for 6 months or so.I traveled to VA Beach in July,I could no longer stand to continue wearing scarves to hide my thinning short hair in the crown.At the suggestion of my boyfriend I goggled Locticians in the general area and found Da Notty Roots,which was about 15 min from where we were staying.I spoke to a woman ( owner) who was very pleasant and gave me an immediate appt(next day)Her name was Denise.When I arrived I was met by the most pleasant staff,I was directed to the shampoo bowl immed and re-assured that I would be well taken care of,this young woman's name was Jasmine,the owners daughter.the other stylist's were equally as pleasant,Hi Tia(lol). Jasmine discussed with me what my hair was in need of and suggested products to use and to avoid,she was soft spoken and very polite,by the other stylist's I was referred to as Ms Carolyn,which I thought was so cute.When it came time to do my Loc Repairs,Denise took over.Within 10 min,my repair was done,I was not able to tell the difference from the newly added Loc' s to my original one's.When I saw the finished product I could have cried,for month's I wore scarves,not being able to enjoy my Loc's because of what poor re-twisting and styles had been done.Denise must have felt this because she looked at me stating" told ya I'd take care of you" at which time she gave me the biggest HUG.This experience is the best salon experience that I have ever had,and I've been all over.they respected the fact that I was vacationing and got me in and out.Thanks Jasmine..I live in the Albany area but I plan to return to Da Notty Root by hook or crook.To anyone who needs good hair care/ repair ,Da Notty Root is the perfect place for any Loc maintenance.Ask for Denise or Jasmine you won't be sorry.Hair is to be taken care of NOT just DONE!.If your looking for DreadLock knowledge,repair,maintenance,professionalism,and a friendly atmosphere without having to go into debt,give them a call,your hair will thank you.

It was definitely the best dread place i have seen when i started going last year but has definitely falling off since the i went in october. i always had Fatima do my dreads and she did an excellent job taking her time to really clean them up and trim them. came in last week and they said she no longer worked there so they gave me a different stylist brown skin young chubby girl. i was a little reluctant bet decided to let her do it any way she did a decent job retwisting them so i decided to let them braid it. Bad idea She does 3/4 of my with small braids runs out of hair cause of her bad parting and then puts two big braids for the last 1/4 then has the nerve to try to hide them behind my ear and put em in a pony tail.She is Scratching her da*n scalp and then putting her fingers in my head what Kind of unsanitary sh*t is that. putting the rubber band in her mouth to open them come on you dont do stuff like that. definitely will be finding another shop. If your new to the shop definitely ask for denise and DONT LET THE YOUNG BIG GIRL BRAID YOUR HAIR.

I actually enjoy the atmosphere and the people that work here. My issue is that I scheduled an appointment with a certain beautician but someone else ended up doing my hair. I went back and forth with the lady on the phone stating that I wanted Denise to do my hair. She acted like that was a problem and told me that the others do well also. I'm not saying that the other beauticians didn't do well but I really like the way Denise did it the last few times. When I went in there, I guess they tried to make a point by giving me to someone else. All that beautician did was ask Denise questions about to do my hair the entire time. Everytime I went, Denise would use her special butter and do my hair with no problem but this lady used wax. I just didn't care for this visit and told myself that I wouldnt go there for a while because of this situation. I will start back again since its been a while and hopefully things have changed with that. I want them to continue getting my business and being successful. I hope this will make a difference so they can hear customers and make changes. I feel like if I pay my money, I should get who I request to do my hair.

I can do my own hair but this place is so great i choose to go in!!!
Experts of natural hair
Awesome customer service
Short waiting time
<3

Let me start off saying im white I have been trying to start my locs over a year now.....and the salon I been to I have been told " we do white locs " go there get my hair done pay over 400 dollars for something that comes out the next day....so I was at the point of giving up to someone told me about danottyroots....I was skeptical about going because of all the bad experience I was having getting them started....when I walk in. danottyroots everyone greeted me the owner was the one who explain to me the process of getting my hair started and she also explain to me what products she will using on my hair....this is the first time I have every experience with the whole time I been trying to start my locs.....fast forward....when she was finish with my hair I was.very please with the finish product I love the atmosphere and all the staff there was very professional I will definetly becoming back to da notty roots youll have a life long consumer

All I can say is Excellent..I was scared to go to any salon/loc shop to get my natural done because,I've been doing it on my own. It took me 2 months to go to Notty Roots. My experience was warm,and I felt comfortable with these ladies..all experiences may not be good ones but I can truly say I will be going back..

loving my natural hair and this is the place to go in the 757.

I just started my locs about 6 months ago with a loctician that I LOVE and trust. However, my loctician is about 3 1/2 hours away and since I travel often I didn't mind making the trip to ensure that I started this process and maintained it the best way possible. Well I needed my hair maintained but my usual person didn’t have any openings the weekend that I would be in the area. My co-worker recommended Da Knotty Roots and it took me months to give it a try. Everyone knows that when it comes to hair it’s hard to try someone new. I took the risk and well.....it was O.K. I went there yesterday. I walked in… was greeted… sat for about 5 minutes before moving to the wash chair. The wash was subpar at best. I didn't feel like it was shampooed enough or scrubbed the way it should have been I didn’t feel any lathered got to the back. The wash is one of the best things about my current loctician his shampoo guys really know how to take their time to make sure it feels good and most importantly that is gets CLEAN!!! So I'd give the wash 1 STAR. I think if you're new to a salon they should talk to you about the products that they use as well as the technique before starting your hair. I have always got the palm roll. So when she started the retwist my locs solely at the base I was thinking what is this so that forced me to have to start the conversation about the technique and the products they used. After some dialogue back and forth she did the palm roll (extra fee). I was then informed on some other maintenance options that I was not so sure about and wanted to talk to my usual loctician before that procedure was performed. She didn't seem too informed on some of the questions that I asked but luckily the owner Denise was called over and offered better insight and explanations which was greatly appreciated!! The product that was used was told to be all natural. I'm not arguing that but the way it left my hair looking I DID NOT like. It looked like white stuff or something. My point is I don’t want to see the product that was used sitting on top of my hair like it is. What’s been used in the past by me and my loctician smells great and does not leave any residue looking stuff behind and is not greasy like what is in my head now. I really feel like I will need to wash my hair by next week because of the product. Today it has dissolved somewhat but is still very noticeable to me. When I touch my hair it has some small gritty feeling stuff in it. Like most of the review the shop is nice staff friendly enough but had the owner not been there probably would not be any chance of me returning unless it was my absolutely last result! I know in this area this probably is the best option for loc maintenance. I would like to see improvements in the customer service and providing each NEW client with information of their processes and products during or before they begin the work not a consultation necessarily but just some dialogue as they work.

Today was the first time I've come to Da Notty Roots and I will say I am more than satisfied!!! Tiara knew just from looking at my hair that I had damage from too much techniquing! She also educated me on ways to prevent it. And my hair looks better than it has in a long time! I definitely will be coming back!

I was there yesterday, and was so disappointed. My hair was hot a mess. I been there before and great result. This was my first hair cut there and the stylist had no ideal what she was doing and no one step in..left me looking a hot mess. I like the past experience there. But this has left a never forget experience ugh.

Great atmosphere! Loved it!

I decided to start the natural process 6 months ago and decided to do the big chop to start my locs a month ago. I want locs to be maintained using the technique and Da Knotty Roots has won me over. Denise is very personable, caring, and the staff makes you feel welcome. A clean shop, nice environment, and they are fast. Very professional. I am now a walking advertisement.

I went in yesterday to transition from a relaxer to natural hair the staff is so attentive and very professional! I'm very happy with outcome and will be a regular customer from now on!