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Cleaning With Custom Maid Is As Easy As 1 - 2 - 3!

Cleaning With Custom Maid Is As Easy As 1 - 2 - 3!

General Info
Rely on the trusted services of Custom Maid. For over 34 years weve provided house cleaning services to residents in Norfolk, Chesapeake, and Virginia Beach, VA. Custom Maid is exactly as our business name suggests a house cleaning service that serves your custom cleaning needs. We consult with you on your specific situation and offer customized services based on that consultation. We stand behind our services with our 100% satisfaction guarantee. Whether you need regular house cleaning, a one-time house cleaning for a specific occasion, or specialized services, speak to us today!
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
  • Mirror Cleaning
  • Tile & Grout Cleaning
  • Drapery & Upholstery Cleaning
  • Bathrooms
  • Floor Cleaning
  • Dusting
  • Ceilings
  • Move In & Move Out Service
  • Chemical Cleaning
  • Interior Cleaning
  • Furniture Cleaning
  • Appliance Cleaning
  • Move Out Services
  • Furniture Polishing
  • Bedrooms
  • Sanitizing
  • Floors
  • Move In Services
  • Upholstery Cleaning
  • Stain Removal
  • Kitchens
  • Odor Removal
  • Floor Waxing
  • Housecleaning
  • Vacuuming
  • Window Cleaning
  • Trash Removal
  • Carpet Cleaning
  • Closets
  • Mastercard
  • Check
  • Visa
  • Cash
  • Paypal
Brands
EcoLab
Payment method
check, visa, cash, master card, paypal
Location
Serving Virginia Beach, Norfolk, Chesapeake
Neighborhood
Virginia Beach
Accreditation

ARCSI

Associations
Association of Residential Cleaning Services International,Cleaning For A Reason,Angie's List,Nextdoor
Social Links
Categories
House Cleaning, Cleaning Contractors, Home Health Services, Janitorial Service, Maid & Butler Services
Other Information

Parking: Street

Wheelchair Accessible: Yes

Specialties: Move Ins & Move Outs, Vacancy Cleaning

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Reviews

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DD
Dix D.

03/13/2019

Overall

The staff in the Custom Maid office are eager to work with customers. They advise well in advance if my day falls on a holiday so that I can reschedule.

JB
Johnny B.

03/06/2019

Overall

I have been working with custom maid for 11 years we are family I love here and I wouldn’t change anything custom maid is great and it would be great to have to clean ur house

MM
Mal M.

02/27/2019

Overall

I was connected to Custom Maid via Cleaning for a Reason shortly after I began treatment for breast cancer. For the last 4 months, once a month Custom Maid has donated their cleaning services for free. During the most craptastic time in my life 2 lovely ladies have come to my house and made it sparkle when I couldn't muster the energy or physical ability to do so. They have always been very kind, genuinely nice and very thorough. I can't thank them enough. When I need cleaning services in the future or have friends that need a cleaning recommendation, I'll be using Custom Maid.

SC
Saly C.

02/21/2019

Overall

Custom Maid did an excellent and thorough job cleaning my house. I have been unable to clean prior to surgery and contacted Custom Maid because they received very good reviews from others in my neighborhood. I was not disappointed! My first cleaning was very thorough, better than I would do myself. I will be using them regularly from now on. In addition to doing a great job they are accommodating in scheduling etc. Highly Recommend.

BB
Beth B.

02/13/2019

Overall

Very respectful and considerate of your things. They work quickly and efficiently to make your home beautifully clean. I highly recommend them!

AL
Ash L.

02/06/2019

Overall

I have been a satisfied and happy customer of Custom Maid for MANY years. Their professionally trained teams are thorough, pleasant and full of integrity. I feel comfortable with them in my home, and they do a fantastic job...both these things do wonders for my peace of mind! I have and will continue to recommend Custom Maid to others.

MB
May B.

01/30/2019

Overall

Custom Maid has been cleaning my home for close to a year now and I am very satisfied! Every cleaning they do baseboards, tops of ceiling fans, and lift up my rugs and get underneath as well. They go beyond the surface and that makes them a cut above the rest. When I need to reschedule, they work with me. When I need an extra service like a full refrigerator clean out, they stay the extra time to get that done. They don't do laundry or dishes, but that's okay by me. That makes more time for them to concentrate on being thorough on my floors, bathrooms, counter tops, and everything else. Top notch service for fair prices!

SC
Stame C.

01/24/2019

Overall

We've only had a single cleaning so far but appreciate the professionalism involved by both the cleaning crew and Janet (she provided the walk thorough consult and quote). The rate is far better than any other in the area (bi-weekly and monthly) and is guaranteed not to rise for up to 2 years. In the past, we've had housekeepers announce the day of the cleaning that they were raising the rates up to 35% (like it was no big deal). The consult provided a written quote and specifics regarding exactly what would be cleaned. When the friendly cleaning crew showed up they cleaned everything that was agreed upon without me having to explain all over again. They also had no issues with our two small dogs being around them while they cleaned. So far I am very happy with the service!

TN
Tel N.

01/15/2019

Overall

I've been a happy Custom Maid customer since 1999. I have been pleased with the cleaning and customer service provided since day one. The staff in the office are eager to work with customers. They are professional, knowledgeable and responsive. They gladly work with the customer to reschedule the appointment if there is a change, and are accommodating with schedules and team preferences. I am pleased that I am scheduled for a set day and like clockwork, the ladies arrive at my door. The ladies I have had in my home are honest and trustworthy. I leave a key in total confidence. I have many collectibles and the ladies are careful. If something is accidentally broken, which is RARE, they tell me and insurance covers it. I prefer knowing rather than stumbling upon it later and I appreciate the professional attitude. I would recommend using Custom Maid without hesitation.

janiasol

06/20/2013

Overall

They always do an excellent job cleaning my house. I always have the same team leader, Elaine, who is very conscientious and makes sure that my house looks perfect!

rafaela130

05/17/2013

Overall

They are always on time and thorough with their cleaning. I have recommended them to several friends.

maryentenmenn

02/23/2012

Overall
They do a thorough job at a gr...

They do a thorough job at a great price. Very happy with their service so far!