If I had based my stay on the reviews of this hotel i would not have stayed but because i have stayed at this hotel many times i booked our vacation again this summer, we were told last year that they were going to be doing renovations and we could see from this visit that they have made an attempt and it seems to still be a work in progress. The room was clean there was some new editions and there also was some things that they was still working on. The staff was very helpful we didn't ask for much but what we did ask for it was given with a smile, they were very accommodating. I had asked for the double balcony room which put us right next to the stage and oceanfront we were from one balcony to the other. Having said all of that the only problem i have is the bathtubs they should make or purchase them with non skid and install something inside the tubs to grab a hold of. Our vacation was the first week in August for husbands birthday and we err enjoyed it will definitely stay again. Two employees that stood out and was very accommodating was Luis and Veneta (she worked on the 5th floor.). Bonita Stewart, Fredericksburg Virginia
4453 Bonney RdVirginia Beach, VA 23462
From Business: Crowne Plaza is the place to meet. With more than 4,400 properties located in over 100 countries, IHG has some of the best-known hotel brands in the world: Holida…
4437 Bonney RdVirginia Beach, VA 23462
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5655 Greenwich RdVirginia Beach, VA 23462
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601 Sandbridge RdVirginia Beach, VA 23456
From Business: Often referred to as "The Outer Banks of Virginia", Sandbridge is a secluded five mile beach with the Atlantic Ocean on one side and the calm Back Bay waters on t…
4548 Bonney RdVirginia Beach, VA 23462
From Business: Property Location Located in Virginia Beach, Extended Stay America Virginia Beach - Independence Blvd. is convenient to Virginia Beach Town Center and Sandler Cen…
We had a staff retreat and stayed at your facility 5/18/17. I was one of two out of 18 in attendance that did not get a ocean view or ocean front room. that was requested for all. The rooms are tired with furniture updates needed. We had a cocktail hour at the Sky Bar but no appetizers came; supposedly a mixup in the kitchen. The blender was broken and the orange juice was not real orange juice but rather Ocean Spray orange drink. Awful screw drivers were the result. The staff did not have our dinner reservations correct. Our 8pm reservation ended up at 8:45 shuffling to find accommodations. One poor waiter was assigned to our tables. I requested lemon with my water and the poor waiter brought 2 slices of lemon on his tray that he brought drinks on. He handed me the slices individually. They were not in a bowl or plate but rather he handed them to me. Needless to say they were not used by me. We finally left around 10:30 from the restaurant. Te food was good when we finally got it but it was one of the worst dinner arrangements I have ever been involved in. It was awful and poorly executed. To be referred to as the nicest hotel on the beach, I beg to differ. The staff was very pleasant but the management was something to be desired with all the errors that occurred. Very disappointing experience.
Great!Me and my family truly enjoyed our time there. We hope to return again this year
It's honestly the worst hotel I have ever seen in my life, the ownership is super nice but the condition of this place and their denial makes this place a danger zone, this place is hell on earth crackheads and prostitutes EVERYWHERE in this place, the rooms are disgusting filled with bugs and MICE, my last room had MICE everywhere I asked ownership to be moved and I was not accommodated I wasn't offered my money back I was just told "they are field mice" and to basically get over it, like I said the owner is super nice but this place is no condition for children or any respectable human being to be in, it's disgusting!!! Worst hotel in America!!!
A dangerous place teeming with drug addicts and prostitutes, I'm not being facetious at all, I payed the same as a red roof inn and when I wasn't able to hook up my DVD player to watch a movie (tv's too old) the man at the front desk was very rude and would not refund me for the room, when you sign the paper you lose your rights as a consumer and customer. Do not come here unless your listed in the first sentence.
Perfect access to VA beach and all the surrounding attractions. Courteous employees, great FREE hot breakfast every morning , overall amazing experience. Recommended to anyone who wants a balcony facing the ocean, and easy access to the VA beach strip.
**SCAM** Do not book here! Extreme disrespect to both active and veteran servicemen.This has been one of my worst experiences and never have I observed both active and veteran servicemen so poorly treated. The hotel manager Tina is one of the most disrespectful and conning business women I have ever had the misfortune of meeting.We booked a room for 3 nights for the forth of July and followed all rules of the hotel. We had read the many negative reviews of this hotel and should have been forewarned of the nature of management for this establishment, however in poor judgement we decided to book.from the onset Tina made us feel extremely uncomfortable and excessively intrusive. We had an uneasy feeling that this stay would not be smooth from her comments and inappropriate obtrusive surveillance.Secondly the demeaning and cruel nature that management (Tina) spoke to her staff ( many from diverse backgrounds) was truly uncomfortable to observe.I have never experienced such blatant disrespect with Tina demanding our eviction enforcing 'private property' with police called the moment we requested a refund. We felt scammed and victims of a con artist wanting to turn over and double sell our room, for the busy July 4th.Tina labelled our guests both active and veteran servicemen as alcoholics and of poor character. We understand that this hotel will respond with a cookie cutter response of 'management reserves the right' however we truly appeal that you consider other establishments in Virginia beach whom respect our active service men and the sacrifices they have made for this country.
worse hotel ever. customer service was terrible. hotel was very dirty. the entire hotel had a foul order. the rooms were old, had to clean the room before using it. the windows had a dirt build up as if they were not cleaned in months. locks were broken. air condition was out in the room and in the entire hotel for that matter,and to make things worst the rooms had roaches. took pictures of the bugs in the room and showed the front desk and was told they didnt know what to do,manager was a no show on a busy holiday weekend. i will never stay in this hotel every again - had i known of this i would have skipped the stay all together - since this only hotel with a vacancy . anyone reading this review please stay far away from this poor customer service,dirty roach infested hotel. this hotel deserves no stars!!!!! and should be knocked down and made into a parking lot
Memorable!We loved how close to the beach we were and how centrally located we felt. We also enjoyed the balcony and the sights.
Wow what an experience! Very good, nice staff, close to the beach.