One of the worst companies out there. They claim that they send a monthly report but I've never seen one nor did they ever collect the funds! They do not return phone calls nor emails, I pretty much had to stalk them just to find out that they haven't collected ANYTHING. When I talked to someone about the poor customer service and lack of communication with the company her response was, "is that it?". Truly disappointing, if you are looking for a collections agency look somewhere else!
Did what he said he would do! Walked me through what needed to happen in order to accomplish what was needed. Great job.
Wholesale and Mastor Telcom hired Kinum to assist with slow and no pay business to business clients for our company. This is the first time our company has partnered with a third party agency. We made the right choice in Kinum. We currently use their Connect and Collect recovery solutions and are experiencing phenomenal results. In the letter series our current recovery rate is 97% and in the Collect series we are experiencing close to a 20% recovery rate. Their dedicated account manager is always available for questions or recommendations on how to maximize our opportunity to recover our overdue accounts. I would recommend Kinum for any size business as their receivable's partner and solution.