Ordered 3doz puto/3doz kutsinta. Order was not ready during pickup…still cooking kustinta and waited 45 minutes. Puto was spoiled and tasted like pansit was steamed in with the puto. Smelled horrible like spoiled food…didn't smell like puto. Drove from Ches to VB next day to return the whole batch of puto…lola refused to give me a refund. One lola tasted/smelled it and didn't react that it was bad…the other lola didn't bother and said no refund, I should of called right away. It was after 6pm…how could I call esp. when no one is there to pick up your phone on Xmas. That is why I drove and brought the whole plate back for you to taste/smell…but you refused to do either. Poor customer service…sadly, credit is not avail to even dispute charges. Will take my business elsewhere.
Serving the Virginia Beach Area.
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bought a dozen assorted cupcakes on Sat. and they were soooooooooo dry. Service stinks!!!!!! Shared them with my staff. They all agreed with the dryness. As a medical provider I take much pride in my staff with their Customer Service. Needless to say I will not go back. Dr.J
Very unprofessional, I saw this local bakery on Groupon and decided to give it a try I called twice to find out information, no answer both times. Then I messaged on facebook, no answer. Won't be getting my business and I'll be sure to let everyone know.
They have no problem serving stale, dry food! So frustrating to get food "to-go" and get home and have to throw it away. I love Cinnabon, but I'm tired of wasting my money there!
The Centerville Turnpike Gloria's has lost my business due to the lack of freshness of the pizza bread. I bought two pizza breads and they were cold and the cheese was lumpy, I told the woman the pizza bread wasn't fresh. She responded "It is fresh, I will give you your money back." I got my money back and after going there since I was a high school freshmen I am never going back.
I called everywhere for a cake for Saturday the day before the baby shower. No one could make one but Jaimes took the order anyway and allowed me to customize it for the shower. I am excited to see how it tastes and will let you know. I am just impressed because they were so good to me over the phone!!! Thank you for taking my last minute order! Great service!
Terrible service, rude employees. Whom ever is running this place of business should hire more efficient people. We placed an order two (2) days in advance for Lumpia, pizza bread and pancit. Were promised that it would be ready on a specific time. 3 hours before our party we arrived and they had NO record of my order or even enough food for me to purchase for my event. This is not the first time that Glory's has done this to us. But we decided to give this business a second chance and guess what, they did it again. Terrible Terrible customer service and no the food was not that good either. Never again will I use these people.
DO NOT USE CUPCAKE CENTRAL AT LYNNHAVEN MALL NOR PURCHASE THEIR GROUPON!!!!!!!!!If you are thinking about using this company or Buying this Groupon, DO NOT!!!!!! The owner is very unprofessional. They would not allow my mother to redeem my groupon nor my cousins, because they stated we didn't give permission for her to pick it up. When I did give permission they changed their tune again. She then stated you can't use two groupon in one day. When I stated the Groupon stated one per visit she stated "Trust me, I Know 1 per day" so the one I gifted could not be used either. She curse at my cousin on the phone and told me she didn't care about my order because she had 5000 people who brought groupons and like her business. SAVE your money and go some where else. When We called to state we felt that the customer service was unprofessional she told us F#$% You!!!!!! PLEASE SAVE YOUR MONEY THIS IS A NASTY ONE!!!!!!EVERY BAD review is true about CUPCAKE CENTRAL. So Please be aware if you don't like their service as I was told you, she has 5000 people who do so you are not important.