We had a staff retreat and stayed at your facility 5/18/17. I was one of two out of 18 in attendance that did not get a ocean view or ocean front room. that was requested for all. The rooms are tired with furniture updates needed. We had a cocktail hour at the Sky Bar but no appetizers came; supposedly a mixup in the kitchen. The blender was broken and the orange juice was not real orange juice but rather Ocean Spray orange drink. Awful screw drivers were the result. The staff did not have our dinner reservations correct. Our 8pm reservation ended up at 8:45 shuffling to find accommodations. One poor waiter was assigned to our tables. I requested lemon with my water and the poor waiter brought 2 slices of lemon on his tray that he brought drinks on. He handed me the slices individually. They were not in a bowl or plate but rather he handed them to me. Needless to say they were not used by me. We finally left around 10:30 from the restaurant. Te food was good when we finally got it but it was one of the worst dinner arrangements I have ever been involved in. It was awful and poorly executed. To be referred to as the nicest hotel on the beach, I beg to differ. The staff was very pleasant but the management was something to be desired with all the errors that occurred. Very disappointing experience.
3006 Mooretown RdWilliamsburg, VA 23185
From Business: Experience more at the all-suite Embassy Suites Williamsburg. Wake up to a free, cooked-to-order breakfast each morning of your stay. Complete with an omelet stat…
4548 Bonney RdVirginia Beach, VA 23462
From Business: Property Location Located in Virginia Beach, Extended Stay America Virginia Beach - Independence Blvd. is convenient to Virginia Beach Town Center and Sandler Cen…
4437 Bonney RdVirginia Beach, VA 23462
From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at candlewoodsuites.com for our lowest rates. You won't find these anywhere else. …
601 Sandbridge RdVirginia Beach, VA 23456
From Business: Often referred to as "The Outer Banks of Virginia", Sandbridge is a secluded five mile beach with the Atlantic Ocean on one side and the calm Back Bay waters on t…
If I had based my stay on the reviews of this hotel i would not have stayed but because i have stayed at this hotel many times i booked our vacation again this summer, we were told last year that they were going to be doing renovations and we could see from this visit that they have made an attempt and it seems to still be a work in progress. The room was clean there was some new editions and there also was some things that they was still working on. The staff was very helpful we didn't ask for much but what we did ask for it was given with a smile, they were very accommodating. I had asked for the double balcony room which put us right next to the stage and oceanfront we were from one balcony to the other. Having said all of that the only problem i have is the bathtubs they should make or purchase them with non skid and install something inside the tubs to grab a hold of. Our vacation was the first week in August for husbands birthday and we err enjoyed it will definitely stay again. Two employees that stood out and was very accommodating was Luis and Veneta (she worked on the 5th floor.). Bonita Stewart, Fredericksburg Virginia
The best experience I have ever had in a Hotel. Ever. The staff were absolutely amazing. They made me feel right at home. Tony Sierra the GM made my visit to Virginia Beach one to remember. Super clean rooms, the view from my room was Heaven. The Breakfast they serve is to die for. Never will I ever stay anywhere else when I go to VA Beach!!!! Love, Love, Love!!
Not super fancy, but I was thrilled with the location and cleanliness of the room, for being a beachy room. The front desk guy was really helpful and directed me to some awesome local restaurants. I stayed by myself and felt safe. For the price, you can't argue.
Perfect access to VA beach and all the surrounding attractions. Courteous employees, great FREE hot breakfast every morning , overall amazing experience. Recommended to anyone who wants a balcony facing the ocean, and easy access to the VA beach strip.
Yes the bathrooms are small, but the rooms are nice for a lower price range than some of the other major hotels in the area. The staff here are friendly and go out of their way to ensure you have a great stay.
The hotel was ok.These hotels are overpriced for the condition there in.Would I stay here again no would look for something better.
Memorable!We loved how close to the beach we were and how centrally located we felt. We also enjoyed the balcony and the sights.
Great!Me and my family truly enjoyed our time there. We hope to return again this year
Wow what an experience! Very good, nice staff, close to the beach.